Certification
Our qualification certificates are evidence of your learners’ hard work and achievements. Here, you can read some frequently asked questions about claiming certification, and find out how to request a replacement certificate.
2017/2018 GCSE short course certificate recalls
In 2017 and 2018 we issued a number of certificates for Short Course GCSE subjects which did not show the sub-heading ‘Short Course’. The certificates affected are those issued to candidates who had taken only Short Course subjects. Certificates for candidates who had taken both full and Short Course GCSEs showed the correct headings and are not affected by this issue.
We apologise for any inconvenience this has caused, and we understand how important it is that all candidates receive a certificate that accurately reflects their achievements. Because the omission of this wording could lead people to believe these certificates relate to full course GCSEs, we have asked all those centres affected to return or securely destroy the incorrect certificates so that we can issue replacements which show the correct qualification titles.
Any candidates who are still in possession of the original certificates should contact their centres who can arrange the return and replacement of their certificates with Pearson. Alternatively you can email eprocessing@pearson.com who can arrange returns and replacements directly.
Vocational qualifications
Vocational qualification certificates are awarded and printed weekly.
More on vocational certification
Academic qualification
Academic qualification certificates for the summer exam series are printed and posted to centres in late September after the close of the 'Review of Results' period.
This may be possible, but we'd need to check what ongoing enquiries we have for your centre and whether we can print and despatch these in order to meet your request. Please email examsofficers@pearson.com by 31 August who will do their best to meet your requirements.
Yes, right up until 20 September for GCE (A level), which is the award deadline for the series. Please email examsofficers@pearson.com with details of the candidate numbers, names and specification codes for which you require late awards.
You can't request late certification after the summer results have been issued for GCSE.
No, only grades awarded in the current series will be printed on the certificate.
We'll issue you with a replacement certificate if grades have been changed as a result of a post-results enquiry or late amendment, but we will need the old certificate to be returned to us. Please return these with a covering note to say what needs changing to:
Pearson Account Services
The Lighthouse
14 The Quays
Salford Quays
Manchester
M50 3BF
If you haven’t yet received your certificate, then please let examsofficers@pearson.com know as soon as possible. Where a certificate requires an amendment, please return it to:
Pearson Account Services
The Lighthouse
14 The Quays
Salford Quays
Manchester
M50 3BF
No. Certificates will only show current grades and awards. Any absences will not show on the certificates.
If the replacement certificate is due to a grade change via the Enquiry about Results process, then you won't be charged. For all other replacement certificates there will be a charge of £41.
Vocational qualifications
Vocational qualification certificates are awarded and printed weekly.
More on vocational certification
Academic qualification
Academic qualification certificates for the summer exam series are printed and posted to centres in late September after the close of the 'Review of Results' period.
This may be possible, but we'd need to check what ongoing enquiries we have for your centre and whether we can print and despatch these in order to meet your request. Please email examsofficers@pearson.com by 31 August who will do their best to meet your requirements.
Yes, right up until 20 September for GCE (A level), which is the award deadline for the series. Please email examsofficers@pearson.com with details of the candidate numbers, names and specification codes for which you require late awards.
You can't request late certification after the summer results have been issued for GCSE.
No, only grades awarded in the current series will be printed on the certificate.
We'll issue you with a replacement certificate if grades have been changed as a result of a post-results enquiry or late amendment, but we will need the old certificate to be returned to us. Please return these with a covering note to say what needs changing to:
Pearson Account Services
The Lighthouse
14 The Quays
Salford Quays
Manchester
M50 3BF
If you haven’t yet received your certificate, then please let examsofficers@pearson.com know as soon as possible. Where a certificate requires an amendment, please return it to:
Pearson Account Services
The Lighthouse
14 The Quays
Salford Quays
Manchester
M50 3BF
No. Certificates will only show current grades and awards. Any absences will not show on the certificates.
If the replacement certificate is due to a grade change via the Enquiry about Results process, then you won't be charged. For all other replacement certificates there will be a charge of £41.
