Onscreen mocks guidance | Pearson qualifications
Mocks Service

Onscreen mocks guidance

Available for in-centre and home use, our onscreen mocks are built to support flexibility and accessibility in delivering assessments. Building on our experience of delivering onscreen assessments across the world, we've worked extensively to ensure that the paper-based and onscreen mock examination experiences are as similar as possible. 

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Onscreen examinations guidance

Pearson will email confirmation that the order has been received and your login details for the Booking App

Onscreen assessments are set-up within 2 weeks of uploading candidate details via the Booking App

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Invigilator guidance

This provides guidance on the Invigilator App for onscreen assessments.

There is an overview video which can be accessed on our YouTube channel.

If you haven't already register an account:

Register an account via the Invigilator App

You will need:

  • User ID
  • School ID (centre number)
  • Password

Your invigilator login details will be sent to you by Pearson or your centre’s administrative contact, where you may be required to set a password.

Log in to the Invigilator App

The ‘Assessments’ screen is the homepage for the invigilator platform. It will show the onscreen assessments scheduled or the assessments available for your students.

  • 'Active Assessments' that you have been assigned will then be listed.
  • Click on 'View candidates' button for the assessment being taken.
  • To record any absent candidates, click on the 3 dots next to their name and select 'Absent'.
  • At the top section of the screen there is a button labelled ‘Start assessment’. Once clicked, the assessment will be available to candidates to start.

More information can be seen on a candidate by clicking on the three dots to the right of the candidate’s row.

  • Candidates details – will show the candidate information including any extra time assigned, start time, remaining time and the time which the assessment was submitted
  • Extra time – add extra time to a candidate’s assessment once the assessment has started
  • Pause assessment – pause a candidate’s assessment which will notify the candidate and pause the timer counting down. To restart the assessment, the menu option will change to ‘Resume assessment’
  • Clear help request – if a candidate requests help on the assessment player, the invigilator can clear the help request from the candidate profile.

Once the assessment has started, you will be able to view candidate statuses based on their connectivity and progression through the assessment.

  • All – all candidates registered or entered for an assessment. Candidates will remain in this tab area regardless of their status
  • Not Started – candidates who have not yet started the assessment, this will include candidates who are logged in but have not clicked into the assessment yet
  • In Progress – candidates who have started the assessment past the front-page details, candidate timer will be counting down
  • Completed – candidates who have submitted their assessment or the timer has completed and the assessment was submitted by the system
  • Absent – candidates marked as absent
  • Help – candidates who have asked for help on the assessment player. Help requests are cleared on the candidate details.

The following statuses can be displayed next to your candidates:

  • Offline – candidate is currently not logged into the assessment player
  • Not started – candidate has not started the assessment
  • Online – candidate is logged into the assessment player and has an active connection
  • Started – candidate has started the assessment
  • Current question – shows the question screen the candidate is currently viewing
  • Completed – candidate has completed and submitted their assessment
  • Help – candidate has requested help.

Contact the Customer Services team for Qualifications via our Contact us form. Please refer to the Mocks Service in your communication.

Contact us

pearsonosasupport@pearson.com Please provide relevant login details and screen shots of any issues.

Support will be available from 9am-5pm.

Onscreen assessment is a highly secure, browser based system. It is compatible and tested with multiple browsers and operating systems. No additional install is required if only using the assessment player and related functionality.

OS/
Browser

Chrome
Firefox latest
stable

Safari
10,11,12,13

IE 11  Edge latest
stable
Windows ✅  ✅  X ✅  ✅ 
MAC OS ✅  X ✅  X X
IOS ✅  X

✅ 

X X
Android ✅  X X X
Chrome OS  ✅  X X X X

Additional requirements may be required if extra features are used i.e. secure browser.

Student laptops can be used if they meet the technology requirements.

  • Exam officer → setup
  • Invigilator → deliver
  • Student → access

Your students' results will be automatically added to ResultsPlus within 14 days of their onscreen mocks being submitted, we'll let you know when they are available. We have created guidance to support you in analysing your students' performance in their mocks using ResultsPlus.

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