Exam Officers & Administrators | Pearson qualifications

Exams Officers

Here you’ll find all the key information and resources for administrators in schools, colleges and other institutions offering Pearson qualifications.

Find out everything you need to know to manage examinations and administer our qualifications, from becoming an approved Pearson centre and registering candidates to exam guidance and post-results services.

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Results for teachers and exams officers

To help prepare you for the upcoming results days, see our guidance on results, including A2C troubleshooting, accessing results, grade boundaries, and post-results services.

Resources for teachers and exams officers

Keep on track for August results

Now you’ve completed your BTEC cohort declaration, you’ll see a new ‘centre actions’ column when you log in to VQ Learner Tracker. Use this to keep on top of everything you need to do between now and the 5 July claim deadline for your students to get their results on time.

Access support for vocational assessment in 2025/2026

Registrations and entries

To be eligible for an award, a candidate must be entered for, or have taken, all the required units. Find out more about why they might appear ineligible.  

Candidate eligibility

Certificates receipt dates (UK and International Centres)

Here, you can find out when you can expect certificates to be issued to your centres for different qualifications and for different series.

Find certificate receipt dates

Exams Officer Updates and webinar events

We will be hosting online sessions of the Exams Officer Update during the year. These live events will go through news, updates and various areas to support you in the coming months.

Find the list of dates and registration links here for:

BTEC & GQ Bitesize Webinars: UK

International Webinar Events

Invigilator recruitment & vacancy map

Launched by The Exams Office in partnership with the National Association of Examinations Officers as a free-to-use online resource which centres can access to advertise their invigilator vacancies

Take a look at the invigilator recruitment & vacancy map

 

Understanding our qualifications

Link to Our qualifications explained. Image by Ben Wiseman.

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Link to National Qualifications Framework and Qualifications and Credit Framework. Image by Lucy Vigrass.

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Link to Scottish Credit and Qualifications Framework. Image by Davide Bonnazi

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Link to European Qualifications Framework. Image by Lucy Vigrass.

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Link to Policies for centres, learners and employees. Image by Lucy Vigrass.

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Latest updates

Subscribe to updates

Need help?

Find articles, forums and details to contact us.

Visit the support portal

Exam timetable

Find exam dates in upcoming series for all our qualifications.

View timetable

Vocational qualifications support

Access support for vocational assessment in 2025/2026

Interactive tutorials

Our new interactive tutorials give you quick hands-on training sessions of common admin processes and tasks. Follow the onscreen instructions and move back and forth through accurate representations of Pearson systems at your own pace. Whether you're a new exams officer looking for guidance or an experienced exams officer looking for a quick refresher, these quick walkthroughs are here to help.

Creating Edexcel Online accounts

Interactive tutorial: creating Edexcel Online accounts

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Making bulk GQ entries on Edexcel Online

Interactive tutorial: making bulk GQ entries on Edexcel Online

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Making individual GQ entries on Edexcel Online

Interactive tutorial: making individual GQ entries on Edexcel Online

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Making amendments to existing GQ entries on Edexcel Online

Interactive tutorial: making amendments to GQ entries on Edexcel Online

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Becoming a centre

Start the process of becoming an approved Pearson centre, complete the form below and we'll be in touch to discuss next steps.

Get started

Training events and booking

We offer face-to-face, online training and pre-recorded events for educators who are teaching or interested in teaching.

View training options

Customer support portal 

Customer support portal
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Speak to our friendly staff

Get in touch with one of our friendly staff who will be able to find what you're looking for.

Frequently asked questions

For GCE and GCSE examinations, use the JCQ Access Arrangements online tool, accessible via Edexcel Online, to make an application.

For BTEC, Functional Skills (excluding QMA), Edexcel Award, International GCSE, L3C, Project and CIDA/DIDA., use the Pearson Access Arrangements online tool, accessible via Edexcel Online, to make an application.

If your application is not approved, you may refer it electronically (refer to Pearson). This will go to the Special Requirements team in Pearson, with any additional information for review.

Non Interactive PDF copies of exam papers can be ordered by contacting our Customer Services team through our customer portal.

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