Mocks Service FAQs

The questions and answers below have been compiled in response to feedback from teachers in schools and colleges using the Mocks Service and to provide additional support with the requirements to make entries for your students.

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General

The 3 levels of the Mocks Service are:

  • Paper-based (UK schools and colleges only)
  • Onscreen 
  • Moderation

Please see our infographic for more details of each service including cost.

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GCSE assessments are available for the onscreen service in Maths, English and Computer Science and for the paper-based service* in Maths, English, Science, History, Geography, Computer Science and Modern Languages. Please download the full Mocks Service assessment list and codes you will need to make your entries.

Download our Mocks Service assessment lists.

*The paper-based service is only available for UK schools and colleges.

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International GCSE assessments are available for the onscreen service in Maths, English Language and English Literature from January 2022. Please download the full Mocks Service assessment list and codes you will need to make your entries.

Download our Mocks Service assessment lists.

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A level exam papers are available for the paper-based service in Maths and English. Please download the full Mocks Service assessment list and codes you will need to make your entries.

Download our Mocks Service assessment lists.

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We will review the subjects offered as the service grows.

This service will give you detailed item level analysis from your students' mocks through ResultsPlus but not student grades.

However, in support to GCSE Mathematics, indicative grades have been produced that can be used as guidance to student grades for GCSE Mathematics Secure Mocks and can be found here.

Download the full Mocks Service exam past paper list to see the papers available and codes you'll need to make your entries for the Autumn 2022 mock window.

Download our Mocks Service 2022-23 exam list.

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This is not something we are able to accommodate for marking service, however, please visit our Moderation page for more information on submitting your papers to us.

All your centres can sit mocks at the same time and there is the functionality within ResultsPlus for you to view and compare the analysis from all your trusts’ centres in one place.

Each centre within your Multi Academy Trust will be invoiced individually.

The Mocks Service is not currently available to non-Pearson Edexcel approved centres. We aim to make this service available to all centres soon.

We are flexible, if you need to move the date of your mocks, please let us know by contacting the Customer Services team for Qualifications via our Contact Usform. Please refer to the Mocks Service in your communication.

The mocks will be marked by our expert examining team. Our examining team will follow a standardisation process, as they do for the live exams, to ensure all exams are marked to the same standard.

The overarching purpose of the Pearson Edexcel Mocks Service is to support schools and colleges with teacher workload and student progression. Pearson Edexcel centres will be able to use the candidate mock results to gain an understanding of students’ knowledge of the content assessed at the time of them taking their mock exams

The paper or onscreen assessments will be marked by our expert pool of examiners. This means this service may be used towards evidence to support teachers’ judgements and you can be confident that the exam papers have had the mark scheme applied in the same way as if the students had taken the live examination. We can confirm that the data from this service will be kept discrete from information about any candidate exam entries and will not be used to override teachers’ overall judgements at any stage. 

We will aim to complete marking and upload marks to ResultsPlus within the timeframes published on our website. These are:

  • paper Pearson-marked – within 21 days of receiving the completed scripts back.
  • onscreen Pearson-marked – within 14 days of mocks being submitted onscreen.

Where possible, please return all your student scripts for a qualification and paper at the same time. This should be as soon as you can after they’ve sat their mock exams.

Please return your scripts by your chosen courier. We recommend 25 scripts per bag and that you use a tracked courier service.

Please use your own labels and the return address, which is:

FAO: Pearson Mocks Service
Fretwell Road
Hellaby Industrial Estate
Hellaby
South Yorkshire
S66 8HN

We’re really grateful that you would like to get involved with the service, we are closely monitoring the growth of the service and will be in contact with our examining team as demand for the service grows and we require additional examiners.

Please contact the Customer Services team for Qualifications via our Contact Us’ form. Please refer to the Mocks Service in your communication.

Marked scripts are retuned as PDFs for centres to print. They will not be annotated. You will be able to analyse your students' performances on ResultsPlus.

Moderation

A list of papers we offer through our Moderation Service can be view on our Moderation page.

Please liaise with your Examinations Officer to gain access to a copy of the required paper and print the required number of copies in-house.

Your papers will be moderated by our expert moderating team who will follow a standardisation process to ensure all papers are moderated to the same standard.

We will aim to complete moderation and send you the commentaries and reports within 21 days from receipt of scripts and your centre marks.

Where possible, please return all your student scripts for a qualification and paper at the same time. This should be as soon as you can after they’ve sat their mock exams.

Please return your scripts by your chosen courier. We recommend 25 scripts per bag and that you use a tracked courier service.

Please use your own labels and the return address, which is:

FAO: Pearson Mocks Service - Moderation
Fretwell Road
Hellaby Industrial Estate
Hellaby
South Yorkshire
S66 8HN

The moderated scripts are returned as PDFs for centre to print out. As part of Moderation Service the script will be annotated where appropriate.

Depending on your cohort size, we advise submitting a sample of around 10-15% for moderation.

If your marked cohort size is over 200 candidates, we recommend that you submit a larger sample I.e. 25%.

For compiling a sample, we advise to select a range of low, mid and top marks as well as including a script with the highest and lowest mark.

Please check the front covers of the paper scripts before you send them to Pearson, to ensure the candidate information provided is correct.

Please make sure the candidate name on the exam front cover matches the candidate entry.

You are only required to submit entries for students in your sample.

If you have 100 students that you have marked mocks for and are planning to submit 15% of this, only submit entries for the 15 students that you will be sending to Pearson for moderation.

Entries made via the Booking App, should only be for candidates in your sample. Please make sure candidate details when making the entry match the details on the front cover of the exam paper.

Login

Please click on the ‘Forgotten password’ link on the bookings screen. This will ask you to reconfirm the email you registered with and will email a link that will allow your password to be reset.

Please contact our customer services team who, after completing security checks, will be able to confirm the email address for making entries with you.

The registration email for entries will be sent to the email address which was submitted on our Intention to Offer form. If you wish to change the email address linked to your account for making entries for our Mocks Service, you will be given this option during your registration. This is the only opportunity to change the email address linked to your administrative account.

Candidate ID

The candidate ID can be any 4-digit number you choose. Each candidate entered for a mock series must be given a unique candidate number which we recommend you use across all of the papers they're entered for in a mock series within an academic year. Please avoid using zeros at the beginning of your candidate IDs, for example, 0041.

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Making and amending entries

This is not a required field so you don’t have to add a Purchase Order number when you’re making your candidate entries.

Each centre within your trust will need to make entries individually with a unique email address attached to your centre’s bookings.

If you have registered but didn’t bookmark the link, you can access the mock entries at the link below.

> Access the Mocks Services platform.

Please check the entry deadline for the mock exam series window. If this has passed, you will no longer be able to make entries for the window and will need to make your entries for a subsequent window.

The entry deadline for each mock exam series window is fixed and we’re not able to accommodate late entries. If you miss the deadline for a mock series, please make entries for one of the subsequent series windows.

From the bookings screen you have the option to allocate extra time for a candidate. This option can be accessed from the right-hand side of the candidate entry by selecting the three vertical dots. Extra time can be added up until the mock series start date.

Select 'Extra Time' and enter a value in either the ‘Percentage’ or the ‘Extra time in minutes’ field. Then select ‘Set extra time’ to confirm the extra time you wish to assign.

Note: When you enter a value in the ‘Percentage’ field, it will automatically calculate the number of minutes this equates to based upon the assessment’s duration. It will automatically populate the ‘Extra time in minutes’ field with this value.

From the bookings screen you have the option to allocate extra time for a candidate. This option can be accessed from the right-hand side of the candidate entry by selecting the three vertical dots. Extra time can be added up until the mock series start date.

Select 'Extra Time' and enter a new value in either the ‘Percentage’ or the ‘Extra time in minutes’ field. Then select ‘Set extra time’ to confirm the new time.

Note: When you enter a value in the ‘Percentage’ field, it will automatically calculate the number of minutes this equates to based upon the assessment’s duration. It will automatically populate the ‘Extra time in minutes’ field with this value.

 

From the bookings screen you have the option to allocate extra time for a candidate. This option can be accessed from the right-hand side of the candidate entry by selecting the three vertical dots. Extra time can be added up until the mock series start date.

Select 'Extra Time' and re-enter a zero in either the ‘Percentage’ or the ‘Extra time in minutes’ field. Then select ‘Set extra time’ to confirm that no extra time is required. 

Note: When you enter a value in the ‘Percentage’ field, it will automatically calculate the number of minutes this equates to based upon the assessment’s duration. It will automatically populate the ‘Extra time in minutes’ field with this value. 

To amend bookings, check the box on the left of the candidate entry you wish to edit and select ‘Edit candidate’ by clicking on the three vertical dots at the end of the candidate row. From here, you can edit the candidate’s name, gender and date of birth. The candidate ID will be shown but you will not be able to edit this field. If you have made an error with the candidate ID and wish to amend it, please contact our customer services team.

When you edit the candidate information, this will update across all bookings linked to that candidate. Guidance can be found in our Mock Entry Guidance.

Download your Mock Entry Guidance.

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Please email assessment.services@pearson.com if you wish to cancel your entries to the Mocks Service after they have been made.

To remove bookings from the booking screen check the box on the left of the candidate entries you wish to remove and select 'Delete selected from the 'Actions' menu located at the top left of the list. If you then select the green button next to the action menu the deletion will be submitted. Please note bookings can only be removed if the booking window is still active.

You can also select ‘Delete’ by clicking on the three vertical dots at the end of the candidate row. Guidance can be found in our Mock Entry Guidance.

Download your Mock Entry Guidance.

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Browser issues

Unfortunately, our entries platform doesn’t support the use of Internet Explorer or Legacy Microsoft Edge. Please download another browser, such as new Microsoft Edge, Chrome or Firefox, to access the platform.

The account icon is temporarily missing but you can still click on the area to the top right-hand corner of the screen, to the right of the notifications icon, to access the option to sign out.

Results

  1. log onto ResultsPlus
  2. click on mock analysis service
  3. click on view mock results analysis
  4. then onto students results where you can search for a candidate against their first name and surname.
  1. log onto ResultsPlus
  2. create or edit a group
  3. then create new group.

There are a number of ways to search for and add your students:

  1. by award/unit
  2. year of birth
  3. first name and surname
  4. or school year
  5. Once you have added all the students that took the mocks into a group, name the group and save it.

Once a group is created go back to home page and:

  1. click on mock analysis service
  2. click view mock results analysis
  3. then onto group results. 

For further guidance please visit our ResultsPlus page.

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