Confirmation of Provisional Results

• Candidate’s statement of provisional results (CSPR): This is your official results slip. For IAL qualifications, it also lists all contributing units.
• Covering letter: This explains that your results are provisional until your final certificate is issued. 

Results are issued as they appear on our system at the time of processing. If your results change (for example, after a review of marking), it is your responsibility to inform your university.

Pearson does not issue provisional results to students. Candidates can request a copy by contacting their school or exam centre.

Before applying, please contact your university to confirm which delivery method they accept. 

We can send your results to two universities per application. Please provide delivery details for the second university in the Additional Notes section of your application.

Option 1: Electronic PDF by email- £34.00

Choose this option if your university accepts an electronic (PDF) copy of your results:

• Delivery usually takes 2 - 3 working days and you will be copied into the email.
• For each university, please provide:
  •  the delivery email address
  •  student/university reference number. This will appear in the email subject line.
    

Option 2: Printed hard copy - £79.00

Choose this option if your university requires a printed copy of your results with the heat-sensitive security feature (red spot). 

• Delivery is by courier and usually takes 7 – 10 working days. 
• For each university, please provide:
  • the full delivery address
  • email
  • telephone number
  • and your student/university reference number.
• For data privacy - only your Student Reference Number will appear on the label or envelope. (Please note, if you do not have a student/university reference then we will only put your application reference on the envelope)
• Once dispatched, we will email the courier details and tracking number to you. 

If you need both PDF and hardcopy delivery options, please submit two applications.

Your results will be dispatched after they have been published and released to candidates. 

If you are applying for yourself:

• One form of valid ID, from the Acceptable ID list below, clearly showing your name and date of birth. 
• A completed, signed consent form listing:
  • each university name
  • address and telephone number
  • your student/university reference number. 
• The bill payer’s details (if someone else is paying for your application).

If someone is applying for you:

• Two forms of ID for the candidate – at least one document must be from the Accepted ID list.
• A completed, signed consent form which must also include the name of person submitting the application.

Acceptable ID: Passport, driving licence, identity card, birth certificate

Additional ID: Bank statement, proof of age card, residence card (must show front and back of card).

All ID documents must be in English and in JPG, JPEG, PNG, or PDF format.

• Payment is by debit or credit card, and the card holder must pre-authorise the charge on the payment card when applying.
• You may ask a parent or guardian to pay on your behalf; however, the billing details in your form must match the card holder’s details.
• We recommend using a laptop or desktop computer when applying and paying.

IMPORTANT: If you encounter any issues during the payment process, do not submit any further applications and contact Student Services.

We understand that plans can change, so we aim to make our refund process as clear and fair as possible. Any refund will depend on the status of your application.

Full refund - You will receive a full refund if:

• You cancel your application before we begin processing it.
• You apply for the wrong service (for example, you need a replacement certificate instead).
• You submit duplicate applications.
  

Partial refund (printed hard copy only) - A partial refund will be given if:

• You cancel your application after processing has begun, but before your results have been ordered.
• We are unable to locate your records after completing our search.

When a refund is not available - In some situations, we may not be able to offer a refund. This includes if:

• You apply for the electronic PDF service and cancel after we have processed your application.
• The delivery format selected is not accepted by your university or organisation.
• There are delays caused by incomplete or incorrect information in your application, or if we do not receive a response to our requests for further details.

IMPORTANT: Refunds are issued to the original payment card used at the time of purchase. Please note that we are unable to process refunds after 12 months, as application records are securely deleted from our systems after this period.