Find out how to request an official document to replace your original certificate for your qualification, make a name change on your certificate, or get official confirmation of your results or qualification sent to a third party such as a university, employer or agency.
Our replacement certificates service is open over the Christmas period as follows:
- Applications for our priority service, which is available on academic qualifications, should be made by 14 December 2018. Priority applications received from 15 December 2018 to 1 January 2019 will be processed from 2 January 2019.
- All other applications for our standard service received between 22 December 2018 to 1 January 2019 will be processed from 2 January 2019.
Normal service will be resumed on 2 January 2019.
If your qualification was taken with Pearson, we can provide the following services:
An official document to replace your original certificate because it’s been lost or misplaced.
Documents for third parties
Your official documents outlining the qualification or results you have achieved can be shared with a third party or, if you are a third party, we can share the documents with you directly with a learner’s permission.
Amendment to original
An official document to replace your original certificate with a change or amendment made to your name, including requests following gender reassignment.
Request an amended document
Customised letters for vocational qualifications
A personalised statement for vocational qualifications to describe your achievements, the level and size of your qualification and compare it to past or current vocational qualifications.
Request a customised letter