Replacement documents
Find information on the services we offer to replace your original certificate if it’s been lost or misplaced.
Pearson holds historical records for several examinations' boards such as:
- Business Education Council (BEC)
- Business and Technology Education Council (BTEC)
- Education Development International (EDI) (1996-2023) *
- Joint Committee for Business Studies and Public Administration (JCBSPA)
- London Chamber of Commerce and Industry (LCCI) (1996-2023) *
- London East Anglia Group (LEAG)
- London Regional Examining Board (LREB)
- Metropolitan and Middlesex Regional Examining Boards (M&MREB)
- Technician Education Council (TEC)
- University Entrance and Schools Examinations Council (UESEC)
- University of London Examinations and Assessment Council (ULEAC)
- University of London Schools Examination Board (ULSEB)
*Pearson took over EDI/LCCI qualifications and inherited their records, but these only go back as far as 1996. If you took an EDI/LCCI qualification before this time, we will not be able to search for your records.
For LCCI qualifications awarded after 2023, please contact The Institute of Accountants and Bookkeepers
If your examinations board is not in this list, you may find the following link useful- If your old exam board no longer exists
We do not issue T Level certificates. For T Level replacement certificate queries, please contact the Department for Education.
For Pearson Vue, please visit Customer service for test-takers
Other awarding bodies:
- OCR
- AQA
- City & Guilds
- WJEC
- NCFE / Cache
- CCEA / CEA
- NOCN
- Access to Higher Education - You may find this website useful in locating the correct awarding body
The awarding body of your qualification(s) can usually be identified by their logo at the top of your certificate.
If you are unsure which year you took your GCSE/O level etc, please use the below guide.
GQ Examination years by date of birth
If you are unsure which year you took your exams for Vocational Qualifications, please contact your centre.
Types of documents we issue
The official document you'll receive will depend on the qualification you completed and when.
Please note that we do not offer PDF versions of these replacement documents.
The three official documents we provide are:
A Certifying Statement of Results (CSoR) is printed on certificate paper and includes the hologram that proves the document’s authenticity. It may not look exactly the same or be printed on the same certificate paper as your original certificate but it will show similar information, including all of the subjects you took and the grades you achieved.
If an employer, university or other education institution has concerns about the document, you can reassure them that the CSoR is an official document to replace the original which has been issued by Pearson.
We'll provide a CSoR if you apply for any of the following qualification types:
- Advanced GNVQ and AVCE (Advanced Vocational Certificate of Education)
- CSE, CEE and Joint CSE/CEE
- Edexcel Awards
- Edexcel Digital Applications qualifications (AiDA, CiDA, CiDA+ and DiDA)
- EDI and LCCI qualifications completed before 2007
- GCE AS and A level
- GCSE, Edexcel Certificates and International GCSE
- International Advanced Level
- Functional Skills
- GCE O level
- JEB qualifications
A Replacement Certificate is an official document that replaces your original certificate. A Notification of Performance / Certificate of Unit Credit provides the details of units completed within a vocational qualification.
These documents are printed on certificate paper and include the hologram that proves the document’s authenticity. They may not be printed on the same certificate paper as your original certificate, but will show similar information, including all of your subjects and the grades you achieved (where applicable).
We'll provide a Replacement Certificate and/or a Notification of Performance / Certificate of Unit Credit if you apply for any of the following qualification types (completed after 1984):
- Adult Literacy and Adult Numeracy (ALAN)
- BTEC Level 2 First Award, Certificate, Extended Certificate and Diploma
- BTEC Level 3 National Certificate, Subsidiary Diploma, 90-credit Diploma, Diploma and Extended Diploma
- BTEC Level 4/5 Higher National Certificate (HNC)
- BTEC Level 5 Higher National Diploma (HND)
- BTEC Specialist, Professional and Short Course (including BTEC Security and IHCD)
- Edexcel NVQ
- Edexcel GNVQ
- EDI and LCCI qualifications completed in 2007 or later
- ESOL
- ASET qualifications
- Key Skills and Core Skills
- Ordinary National Certificate and Diploma (ONC and OND)
We'll provide a Letter of Confirmation if you apply for any vocational qualifications for which we hold results and were completed before 1984.
A Letter of Confirmation is an official document produced when we can't provide a Replacement Certificate or Certifying Statement of Results.
It’s printed on certificate paper and includes the hologram that proves the document’s authenticity. It won't be printed on the same certificate paper as your original certificate but it’ll confirm that you completed your course and provide details of the units you completed and any grades, where appropriate.
You can also view our terms and conditions , section 4, which confirms the type of document issued for the different qualifications.
Original Certificates
Amendment to details
If your certificates contain any incorrect personal details, please contact your exams officer within 12 months of receiving your certificate. Your exams officer will be able to request for an amendment via the Customer Services team online.
If your exams officer is unable to help, please contact us.
Requesting for a replacement original certificate
If you have not received your original certificate at the time of completing the qualification, please contact your exams officer who will be able to assist you with this as they are required to retain certificates for a period of 12 months after they are issued.
Customised Letters
Our Customised Letter service offers a personalised statement about your BTEC or NVQ/GNVQ qualification to describe its level and size, and how your achievements compare to other past or current qualifications.
Replacement certificates with unit information (if applicable) are included in this service, alongside the letter.
When applying, please specify the requirements for your letter.
Combined Certificates
International A Level Combined Certificate
We can provide a single certificate for learners who sat International A Level subjects across two exam series' within 12 months. This service is available to students who are unable to cash-in the results in the same series due to some subjects not being available in all sessions. This is an additional certificate showing all subjects requested on one certificate. Students are only eligible to receive a combined certificate if all results were achieved at the same centre. Please be advised that we cannot remove subjects from the combined certificate that were sat across the two sessions.
- this is available for International A Level only
- this service can be requested by students or Examinations Officers
- if you are a student applying for your own certificate, please provide one form of ID on your application
- if you are an Examinations Officer applying on behalf of a student, please ensure the application is made using your email address listed at your centre on Edexcel Online
- the cost of the combined certificate is the same as the replacement certificate services.
- please ensure that you specify in the additional information section of the application that this is for a Combined Certificate for International A Level and provide both exam series'.
Early results
We can send a copy of a candidate's academic results directly to a university outside of the UK from the official results date, before the certificate has been issued.
- This is a service to provide official evidence of results before the certificate has been issued and is not instead of a certificate.
The document will be a Candidate Statement of Provisional Results (CSPR) which will list your qualification grades at the time of us processing your application.
Pearson will provide the results as they are on our systems at the time of processing.
- Results are provisional until certificates are issued and this will be stated on the cover letter which will be provided with the CSPR.
If there is a review of marking and grades subsequently change, it will be the applicant’s responsibility to let the university know.
- Before applying, please check that Pearson is the exam board holding the results.
You can apply for one qualification type per application, e.g. International A Level, AS/A Level or GCSE. Applications should be made by the candidate if possible, but we will also accept applications from other parties.
This service is only available for the below General Qualifications and exam series:
| Exam session | Qualification |
|---|---|
| June 2024 | AS and A Level, International A Level, GCSE and International GCSE |
For all other series’, you will have been issued with your official certificate, please follow the below link to our Certificate Services, to make an application if you require replacement documents.
We offer two delivery methods for this service: email and hard copy. Before making your selection, you should contact your university to see which method they will accept.
Your results will not be sent to the University until after the results have been published on the relevant results day.
- Before applying for a PDF copy, please ensure that the University you are applying for will accept a digital copy of your CSPR.
We can send the results to a maximum of two university addresses outside the UK (per application).
- Hard Copy - verification of results to universities (hard copy) - £75
- PDF - verification of results to universities (email) - £30
To complete the application, you will need to know the centre and candidate number (private candidates should request this information from the organisation that managed their examination(s)) and have a scanned copy of the candidate’s current ID. We will accept a copy of an in-date passport, National ID card, driving licence or birth certificate. All ID must be in English.
You will also need the university contact and address details.
- please check those with the university before applying.
If you are applying on behalf of the named candidate, you will also need to provide candidate consent as well as their ID.