Certificate services Replacement documents

Find information on the services we offer to replace your original certificate if it’s been lost or misplaced.

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Standard service

Our standard service provides official confirmation of your results which we aim to dispatch within 20 working days.

Why might it take longer than 20 working days?

If you took your vocational qualification before 2007 or academic qualification before 1996 the time required to provide you with your replacement document may be longer. This is because the results for these qualifications are on microfiche (a flat piece of film containing microphotographs) or on historic systems which are no longer in use and this makes the search for your results much more complex and time consuming. 

This service is available for all of our BTEC, Edexcel, EDI* and LCCI branded qualifications and results previously issued by:

  • ASET
  • Joint Examinations Board (JEB)
  • Regional exam boards within East Anglia, London and Middlesex (EAEB, LEAG and LREB)
  • University Entrance and School Examinations Council (UE & SEC)
  • University of London Examinations and Assessment Council (ULEAC)
  • University of London School Examinations Board (ULSEB)

*Pearson took over EDI qualifications and inherited their records but these only go back as far as 1996. If you took an EDI qualification before this time, we will not be able to search for your records.

CSE was a regionally based examination so we can normally confirm whether Pearson holds your CSE results in advance. Below is a list of the general areas for which Pearson holds the records of the former CSE boards:

  • Bedfordshire
  • Cambridgeshire
  • Essex
  • Hertfordshire
  • Norfolk
  • Suffolk
  • Peterborough
  • All inner and Greater London boroughs (except Bexley, Bromley, Kingston upon Thames, Merton, Richmond upon Thames and Sutton).

Please note, Pearson does not hold results for those boroughs in the former county of Middlesex (but now in Surrey) which are outside all of the Greater London boroughs.

There are rare exceptions to the lists of area results that we hold where Pearson does hold the results for a few CSE subjects for a few centres which we would normally expect not to cover. In the first instance please apply to the exam board from where you would normally get your CSE results by looking at the awarding body websites and the areas they cover.

The information above also applies to CEEs (Certificate of Extended Education).

Costs

Sent to a UK address: £43 per qualification (signed for 2nd Class) + £7 (special delivery)

Sent to an address outside of the UK: £43 per qualification (airmail) + £20 (DHL)

You will need to complete an application for each different type of qualification you completed. Find out more.

We recommend you select courier for delivery if you are outside of the UK or need your document quickly. 

Please select 'Replacement Certificate Standard Service' from the 'Search Options' dropdown menu on the online form, via the link below.


Priority service

Our fast-track service provides an official document to replace your original certificate in 5 working days.

Why is this service only available for some qualifications?

This service is currently only available for some qualifications completed in January 1996 or later. This is because of the time required to print the replacement documents for some vocational qualifications. If you are applying for results for an academic qualification taken before January 1996, these are on microfiche (a flat piece of film containing microphotographs) or historic systems which are no longer in use. This makes the search for your results much more complex and time consuming.

This service is available for the following qualifications:

  • Edexcel Digital Applications (AiDA, CiDA, CiDA+ and DiDA)
  • Edexcel Functional Skills
  • Edexcel GCE AS and A levels
  • Edexcel GCSEs
  • Edexcel International AS and A levels
  • Edexcel International GCSEs
  • Edexcel Level 1/Level 2 Certificates
  • Edexcel Principal Learning and Project qualifications

Costs

Sent to a UK address: £63 per qualification (signed for 2nd Class) + £7 (special delivery)

Sent to an address outside of the UK: £63 per qualification (airmail) + £20 (DHL)

You will need to complete an application for each different type of qualification you completed. Find out more.

We recommend you select courier for delivery if you are outside of the UK or need your document urgently. 

Please select 'Replacement Certificate Priority Service' from the 'Search Options' dropdown menu on the online form, via the link below.

Request a replacement document


Number of copies per application

For each application you make you are entitled to one copy of your official document. If you require another copy to be sent to a University or any other third party organisation then please provide an additional delivery address and we will also send a copy there free of charge.

Alternatively, you can request two copies of your official document to be sent to two different organisations.


Types of official document

The official document you'll receive will depend on the qualification you completed and when. The three official documents we provide are: 

A Certifying Statement of Results (CSoR) is printed on certificate paper and includes the hologram that proves the document’s authenticity. It may not look exactly the same or be printed on the same certificate paper as your original certificate but it will show similar information, including all of the subjects you took and the grades you achieved.

At the bottom of a CSoR there is the statement ‘this is not a certificate’. Our regulators ask us to print this on all CSoRs to show that the document isn’t the original certificate. If an employer, university or other education institution has concerns about the document, you can reassure them that the CSoR is an official document to replace the original which has been issued by Pearson.

We'll provide a CSoR if you apply for any of the following qualification types:

  • Advanced GNVQ and AVCE (Advanced Vocational Certificate of Education)
  • ASET qualifications
  • CSE, CEE and Joint CSE/CEE
  • Edexcel Awards
  • Edexcel Digital Applications qualifications (AiDA, CiDA, CiDA+ and DiDA)
  • EDI and LCCI qualifications completed before 2007
  • GCE AS and A level
  • GCSE, Edexcel Certificates and International GCSE
  • International Advanced Level
  • Functional Skills
  • GCE O level
  • JEB qualifications

A Replacement Certificate is an official document that replaces your original certificate. A Notification of Performance / Certificate of Unit Credit provides the details of units completed within a vocational qualification.

These documents are printed on certificate paper and include the hologram that proves the document’s authenticity. They may not be printed on the same certificate paper as your original certificate, but will show similar information, including all of your subjects and the grades you achieved (where applicable).

We'll provide a Replacement Certificate and/or a Notification of Performance / Certificate of Unit Credit if you apply for any of the following qualification types (completed after 1984):

  • Adult Literacy and Adult Numeracy (ALAN)
  • BTEC Level 2 First Award, Certificate, Extended Certificate and Diploma
  • BTEC Level 3 National Certificate, Subsidiary Diploma, 90-credit Diploma, Diploma and Extended Diploma
  • BTEC Level 4/5 Higher National Certificate (HNC)
  • BTEC Level 5 Higher National Diploma (HND)
  • BTEC Specialist, Professional and Short Course (including BTEC Security and IHCD)
  • Edexcel NVQ
  • Edexcel GNVQ
  • EDI and LCCI qualifications completed in 2007 or later
  • ESOL
  • Key Skills and Core Skills
  • Ordinary National Certificate and Diploma (ONC and OND)

We'll provide a Letter of Confirmation if you apply for any vocational qualifications for which we hold results and were completed before 1984.

A Letter of Confirmation is an official document produced when we can't provide a Replacement Certificate or Certifying Statement of Results.

It’s printed on certificate paper and includes the hologram that proves the document’s authenticity. It won't be printed on the same certificate paper as your original certificate but it’ll confirm that you completed your course and provide details of the units you completed and any grades, where appropriate.

You can also view our terms and conditions , section 4, which confirms the type of document issued for the different qualifications. 

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