Support

Whether you’re teaching, studying or administering a Pearson qualification, you’ll find the help and information you need here. Browse by topic, visit ‘Support for you’ to find support tailored to your role, or explore our range of services.

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Support topics

Support topics

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  1. Understanding our qualifications
  2. Centre administration
  3. Registrations and entries
  4. Quality assurance
  5. Assessment and verification
  6. Exams
  7. Results and certification

  1. Understanding our qualifications

    Our qualifications explained National Qualifications Framework and Qualifications and Credit Framework (NQF/QCF) Scottish Credit and Qualifications Framework (SCQF) European Qualifications Framework (EQF) Where can I take Pearson qualification exams? (Private candidates only) Achieving your learning and career goals Comparing BTEC to other qualifications Find an international centre Marketing toolkit for international centres Policies for centres, learners and employees

  2. Centre administration

    Becoming a centre - LCCI Becoming a centre Qualification approval Information manual Adult Education Funding Centre consortia Exam administration and guidance - LCCI Fees Invoicing Onscreen testing

  3. Registrations and entries

    Electronic Data Interchange (EDI) and Basedata Academic registration and entries Vocational registrations Candidate eligibility Changes to discount (classification) codes for 2014

  4. Quality assurance

    Quality assurance overview Guide to BTEC Quality Assurance Prepare for September 2018

  5. Assessment and verification

    Optical Teacher Examiner Mark Sheets (OPTEMS) Online Support for Centre Assessors (OSCA) BTEC assessment and verification tools Coursework, controlled assessment and non-exam assessment (NEA) External assessment for next generation BTEC Firsts (NQF) Moderation and internal assessment for General Qualifications

  6. Exams

    Past papers Guidance and administration Special requirements (including modified formats) Exam and course costs Recognition of previous achievement

  7. Results and certification

    Fees for post-results services (from 1 August 2018) Fees for post-results services (from 1 August 2019) Post-results services Grade boundaries Grade statistics Key dates for results BTEC Nationals raw to points calculator Certification Late requests for awards Moderator reports Near Pass grade (N grade) Receiving results through EDI and Edexcel Online Reporting and amending vocational achievement Student information Understanding marks and grades
Services

Services

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Training from Pearson

Training from Pearson

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Find out about our face-to-face and online training events for educators who are teaching or interested in teaching BTEC, Edexcel, LCCI or EDI qualifications from Pearson.

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Resources

Published resources and course materials

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Use our resource finder to find free and paid-for published resources that will support you with Edexcel and BTEC qualifications.

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Key dates and timetables

Key dates
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Exam timetables. Check the exam dates for all your Pearson qualifications
Contact us

Contact us

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Our pledge to you

Our pledge to you

We are committed to providing you with a quick and efficient service, so that you can spend more time with your learners, and less contacting us.

Read our Customer Pledge to understand how we will respond when you get in touch. 

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Pearson customer pledge
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