Frequently asked questions
Here you'll find answers to frequently asked questions about our UK and international training events, including face-to-face training, online training, centre-based training, Primary training and professional development training.
Booking an event
Before the event
Cancelling or amending your booking
After the event
Online training is a convenient way to access our live, interactive training from your centre or home, anywhere in the world. It’s easy to set up and you won’t need any special equipment.
For an overview of what online training we can offer please visit our online training page.
For step by step guidance on the process please allow some time to read through our online training guidance document.