Functional Skills | Pearson qualifications
Quality assurance Test inspection

Functional Skills

Centres conducting Functional Skills tests are to ensure that they are conducted following JCQ ICE and Pearson requirements.

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This includes:

  • Receipt and checking of materials
  • Secure storage of materials
  • Opening papers (and transport of papers to alternative sites)
  • Exam room layout
  • Sitting the exam (invigilator)
  • Monitoring and reporting malpractice
  • Returning materials to the UK.

Inspections will be conducted either via an on-site visit (unannounced) or via a remote, virtual inspection (announced).

Please see the tabs below for more information on these two methods.

The inspection will be broken down into 6 key stages:

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A copy of the report form used can be found under the relevant section below.

Test inspectors will be randomly allocated to conduct inspections to ensure that Pearson conditions are being adhered too. This is to ensure that papers remain secure, exams are being conducted appropriately and that candidates are not being disadvantaged. 

Once inspected, the inspector will submit their findings to the Test Inspection team (the inspector will not confirm the outcome of the inspection on the day). The team will then send the report with any identified actions to the centre within 10 working days.

Types of inspection applicable to Functional Skills

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Inspections are conducted via a visit. Centres will not be informed in advance of an inspection.

A Pearson test inspector will turn up an hour before the test/exam is due to start and will ask to speak to a named senior member of staff (Head of Centre or Exams Officer).

The Pearson Test Inspector will have a letter of authority with a contact number that you can call should you require clarification that the inspector is genuine (the safety of your staff and candidates is paramount so please call the number on the letter should you have any concerns).

The inspector will need access to:

  • Secure storage room
  • Question key staff
  • Exam room (pre-exam)
  • Exam room (during the exam).

The inspector will conduct their report* and will submit to the Test Inspection team (this inspector will not confirm the outcome of the inspection on the day). The team will then send the report with any identified actions to the centre within 10 working days.

The inspection will last no longer than 3 hours and will only observe 1 test.

The inspector will not speak with any candidates.

* The report that the inspector will use can be found below. This is available for you to use. The report does contain links to appropriate support documents which will assist you in running the test/exam.

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Centres will be informed 10 working days in advance of a remote inspection.

The platform that will be used for the remote inspection will be confirmed by the Test Inspection team

The Test Inspection team will contact the centre in advance to confirm the start time and to identify the centre's user details (name, email address and phone number) so that account can be added.

On the day of inspection

Pearson Test Inspectors will start the meeting an hour before the test/exam is due to start. The nominated centre user will join the meeting using the details provided by the Test Inspection team.

Centre users are to ensure that they log in using the application and not the browser version of the platform to be used.

The inspector will need to:

  • View the secure storage area
  • Question key exam staff
  • View the exam room (pre-exam)
  • Observe the exam room (during the exam).

The inspection will last no longer than 4 hours and will observe only 1 test.

The inspections will not be recorded.

The Inspector will not speak with any candidates.

The inspector will complete and submit their report and will submit to the Test Inspection team (this inspector will not confirm the outcome of the inspection on the day). The team will then send the report, with any identified actions, to the centre within 10 working days.

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