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- > International Certificate post-results services
International Certificate post-results services
If you’re a centre with a concern about a student’s results, you can use our post-results services.
Post-results services available for International Certificate are:
A Review of marking of externally assess components (Service 2)
- This ensures that all parts of the exam paper have been marked, that marks have been recorded/added up correctly, any special consideration has been applied (where appropriate) and the grade boundaries have been applied accurately. Finally, a review of marking of the exam paper by a senior examiner.
An Appeal
- May be considered if the centre considers that either:
- A marking (or review of marking) error has occurred; or
- The awarding body did not apply its procedures consistently, properly or fairly.
More details including fees and service level agreements for the above services can be found on our dedicated post-results services page.
Explore our post-results services
A guide to requesting post-results services can be found on our support portal.
Post-results service application and tracking
For any enquiries concerning results/grades received or additional help, please email PQS International.
International Certificate post-results services FAQs
Appeals for the PEIC qualification (paper-based assessments) are processed in line with the appeals process detailed in the JCQ Guide to the Awarding Bodies’ Appeals Processes.
The JCQ document explains the 2-stage appeals process; a preliminary appeal followed by an appeal hearing (where required). It also explains the different appeal types: (marking/moderation appeal; malpractice appeal; and, reasonable adjustment, access arrangement or special consideration appeal.
The timescales for appealing are: 30 calendar days from the outcome of a review of marking or 14 calendar days from a malpractice or reasonable adjustment, access arrangement or special consideration decision. Appeals made outside of these timescales will not usually be accepted. A review of marking/moderation must have been completed prior to the submission of a marking/moderation appeal.
Appeals for PEIC qualifications can only be submitted by the centre and cannot be submitted directly to us by the student or their parent/representative (other than for Private Candidates).
The fees for appeals are published on the Fees tab of our Post Results Services webpage. We do not apply the fee in cases where we uphold the appeal.
Explore our post-results services
Applications to appeal can be submitted using our appeals webform. We do not accept emailed or postal appeals.
Centres or Private Candidates who wish to make an appeal related to the Pearson English International Certificate (PEIC) Computer based assessments or PTE Academic assessments should follow the separate appeals process.
Post-results services
- Functional skills post-results services
- Key dates for post-results services
- Student information
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- Post-results services fees for Art and design, drama and languages post-results services (from 1 August 2025)
- International Certificate post-results services