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Information on COVID-19
Due to the evolving COVID-19 (Coronavirus) situation, we are currently unable to take calls from Pearson Associates until further notice. If you are an Associate and you wish to contact us, please visit the Pearson Support Portal and use the “Send us a message” or "Chat with an agent" function once you have raised your query by completing the form on this page. We will get back to you as soon as possible.
This is an unprecedented situation and we understand that it could cause uncertainty and worry. We know, as Associates, you will have different contracts at different stages of work. We realise you will have many questions, some of which we are not able to answer at this present time. Please be assured, we will continue to contact you directly with further information or the latest news as it becomes available. To see the support we have available for schools, please read our Pearson COVID-19 update.
Support for Pearson Associates
Visit our new associate support hub
Key information and resources for Pearson Associates in schools, colleges and other institutions offering Pearson qualifications.
Regular opening times
Monday to Friday 8am-6pm
Weekends and bank holidays Closed
Complaints and feedback
We welcome your feedback, which helps us to improve the products and services we provide. We know that sometimes things go wrong but, if they do, we want to try to stop them from happening again.
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Subject advisor updates for teachers and tutors
Up-to-date information and support on specification changes, key dates and an array of subject-specific materials to support you in your teaching.