Overview of Quality Assurance

Quality assurance procedures are in place throughout every stage of the exam cycle from the recruitment and training of examiners through to issuing certificates.

Quality of exam marking This document provides an overview of the steps we take to ensure accurate outcomes on exam marking, from the appointment of examiners through to post results queries. 689.4 KB pdf /content/dam/pdf/Support/Quality Assurance/Quality_of_marking_updated.pdf false Quality of coursework moderation This document outlines the procedures in place to ensure the quality of coursework moderation, from the recruitment and training of moderators to the issuing of certificates. 95.8 KB pdf /content/dam/pdf/Support/Quality Assurance/Quality-of-coursework-moderation.pdf false Grade Enquiries and Appeals 85.8 KB pdf /content/dam/pdf/Support/Quality Assurance/EAR-Infographic.pdf false

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Quality assurance procedures are used to ensure all assessment is accurate, valid and meets national standards. For more information, see our guide to Quality Assurance

See the Functional Skills information on the OSCA (Online Support for Centre Assessors) page.

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For Quality Assurance guidance for ESOL QCF and NQF, see the Quality Assurance Handbooks in the course materials for ESOL.

Please refer to the Quality Assurance Guide for Skilled for Life.

You'll find the Core Skills Quality Assurance handbook in the course materials for each subject - for example, Core Skills Numeracy.

You'll find the Quality Assurance Handbook in the course materials for each subject - for example, Communication.