New to the role?
We’d like to offer a warm welcome to all new exams officers and look forward to working with you. You'll find this website is full of useful resources and support, the most relevant of which we've compiled into this page to ensure a smooth transition into your new role.
Need help getting set up?
If you’re a brand-new exams officer and there's no one in-centre to set up your Edexcel Online access for you, contact us and we can help. We’ll send you a form to complete to get you started and set up on Edexcel Online.
Training to help you start with confidence
Once you have your Edexcel Online access, you’ll receive an invitation to the Pearson Development Hub. This is where you can access bitesize, on-demand modules based on your experience and the qualifications you deliver in your college or school.
Explore our exams officer training
You can also join us for our monthly exams officer webinar, taking you through the latest news, updates and upcoming tasks.
All the support you need in one place
Our support articles are designed to help you at every stage of the year, whether you want quick answers, detailed information, step-by-step guides, videos, or general advice on our administration systems and processes. Our library of articles provides dedicated support whenever you need it.
Explore our support articles on the Pearson support portal
To help you navigate the academic year smoothly, we've put together a seasonal support article with all the essential information you'll need to for theautumn and winter terms. Bookmark this article so you have it to hand when you need it.
Exams officer support: autumn and winter essential information
Need to tell us about a new head of centre?
If your head of centre is changing, please let us know—ideally while the current post holder is still in place—using our online change-of-detail form.
Complete the change of details form
As exams officer, you're in charge of your Edexcel Online accounts, and you can create and amend accounts for all non-head of centre roles. Follow our guide to get started: Edexcel Online: Create A New Account
Exams Officer updates
Sign up to our weekly Exams Officer Update to receive important information on upcoming key dates, and system and process changes.
Need help?
Find articles, forums and details to contact us.