Marketing Customer Experience and Communications (Level 3)

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Specification

Specification - Certificate (Level 3)
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This qualification is being withdrawn and has a final assessment date of April 2022. At present, this qualification will not be replaced.

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Aimed at students who regularly liaise with, or research, customers in order to inform business decisions. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications.

Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business.

Aimed at students who regularly liaise with, or research, customers in order to inform business decisions. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business.
Aimed at students who regularly liaise with, or research, customers in order to inform business decisions. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business.
Aimed at students who regularly liaise with, or research, customers in order to inform business decisions. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business.
Aimed at students who regularly liaise with, or research, customers in order to inform business decisions. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business.

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Useful documents

Sample Assessment Materials (SAM)
pdf | 1.3 MB
Additional Sample Assessment Materials (ADSAM) - Paper
pdf | 977.3 KB
Additional Sample Assessment Materials (ADSAM) - Mark Scheme
pdf | 295.1 KB

Accreditation 

Qualification type: LCCI IQ
Qualification title: Pearson LCCI Level 3 Certificate in Customer Experience and Communications
Accreditation status: Accredited
Guided Learning Hours (GLH): 150
Specification codes: ASE20204
Qualification number (QN): 603/3111/2
Availability: UK and international
Assessment availability: Series

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