Marketing and customer service | Pearson qualifications

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Recognised by universities, employers and professional bodies across the globe, our international LCCI marketing and customer service qualifications help students to develop a broad, strategic understanding across the full range of marketing and customer services activities, contact centre management and PR.

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Level 1
1. Introductory Certificate in Marketing (ICM)
1. Travel and Tourism
  LCCI International Qualifications
  
  There's more than one qualification for this subject. Please choose the one you're interested in:
  - Travel and Tourism
  - Travel and Tourism (Diploma)
Level 2
1. Contact Centre Skills
1. Customer Service
Level 3
1. Advertising
  LCCI International Qualifications
  
  There's more than one qualification for this subject. Please choose the one you're interested in:
  - Advertising (2010)
    
    Registrations for this qualification are closed. The information here is just for centres information for past learners.
  - Advertising (2013)
    
    Registrations for this qualification are closed. The information here is just for centres with learners who have completed their qualifications.
2. Contact Centre Supervisory Skills
1. Customer Service

Marketing and customer service (Legacy)

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Level 1

LCCI International Qualifications

Travel and Tourism

Travel and Tourism (Diploma)

Level 2

Level 3

LCCI International Qualifications

Advertising (2010)

Advertising (2013)

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