T Levels Support

The T Level Support Team are here to help with any questions you might have about Pearson's development of the Technical Qualifications for the T Levels in Digital and Construction.
Online
The Pearson Support Portal is an online tool you can use to raise your query and track its progress. We'll inform you once a member of the team has a reply for you.
Go to the Pearson Support Portal
We also have two email addresses you can use for different queries:
- Email tlevelsadminsupport@pearson.com for administration queries
- Email tlevelsteachersupport@pearson.com for teaching queries
Phone
The call centre is open Monday–Friday, 8am–5pm and has it's own dedicated T Level support line for 2020/21 providers.
Call 0330 058 3440.
Post
If you prefer more traditional means of communication, you can send post to us.
Send mail to: The Lighthouse, 14 The Quays, Salford, M50 3BF.
For the best experience, we recommend using the Pearson Support Portal.