In-unit adaptations
Unit 2
Employer engagement/ work experience/ workplace is not required.
LA A: Three admin tasks can be evidenced. These can include managing
an electronic diary, taking minutes at a remote meeting, and learners
can suggest how travel arrangements could be made in given scenarios/ case studies.
LA B: The need for three different types of equipment can be reduced
to two. These can include: telephone (remove the requirement for a
telephone system), computer and use of a free app such as “scan bot”
where learners can showcase scanning skills used on a tablet/smartphone.
For 2020/2021 only, the assessment criteria have been adapted as follows:
B.P3: Use at least two different types of office equipment safely,
following instructions and procedures.
B.M3: Select and use at least two different types of office equipment
safely, in line with instructions and procedures.
B.D3 Select and use at least two different types of office equipment
safely and competently, in line with instructions and procedures.
LA C: The need for learners to evidence non-verbal communication has
been removed. Role play can be used to imitate work-place scenarios
using only written and verbal communication.
For 2020/2021 only, the assessment criteria have been adapted as follows:
C.P4 Communicate effectively with others using acceptable and
appropriate written and verbal communication skills and techniques.
C.P5 Demonstrate acceptable and appropriate behaviour
C.M4 Act in an exemplary manner and demonstrate good written and
verbal communication skills that are appropriate to the situations.
C.D4 Act in an exemplary manner and consistently demonstrate
professional written and verbal communication skills that are appropriate to the situations
Unit 3
LA A: If learners have no access remotely to data management software
learners can instead create instruction manuals describing how to
undertake the processes as outlined in the assessment criteria.
Learners could have access to case studies and screenshots to aid them
in describing the processes.
For 2020/2021 only, the assessment criteria have been adapted as follows:
A.P1: Describe how computer equipment can be used in line with
health, safety and security procedures.
A.P2: Describe how to enter, edit, format and store information
accurately using data management software appropriate to the
requirements of tasks.
A.M1: Describe how to use basic software interrogation tools to
correctly extract and collate information to meet task requirements.
A.D1: Describe navigation and use of more advanced interrogation
tools to analyse, manipulate and present accurate business information
to meet task requirements.
LA B: This can be undertaken on tablets/ smart devices remotely, using
free apps.
Unit 4
Business event could be a remote meeting e.g., setting up the online
event, sending out diary invites, typing up agenda and minutes and
circulating these.
LA C: No requirement for learners to gain participant feedback.
However, learners could evaluate the event themselves, considering
what went well and what improvements could be made.
Please see pages 13-15 of the Enterprise Delivery Guidance below.
