BTEC Firsts Public Services (2014)

- More flexibility and choice in BTEC Firsts from September 2018
- One or more of these qualifications has expired for new registrations. Please check the last registration date below.
Here you’ll find support for teaching and studying BTEC Firsts in Public Services (NQF). Through a combination of practical experience and written assignments, these vocational qualifications provide level 2 learners with the knowledge, skills and understanding needed for a career in the sector.
Units offered include the role and work of the public services, community protection, and the working skills required to meet the needs of the public.
See also
Specification
- Qualification type:
- BTEC First
- Qualification title:
- Pearson BTEC Level 1/Level 2 First Award in Public Services
- Qualification framework:
- See the latest information on accountability measures
- Level:
- Level 1/2
- Accreditation status:
- Accredited
- Guided Learning Hours (GLH):
- 120
- Total Qualification Time (TQT):
- 160
- Qualification number (QN):
- 601/0926/9
- Eligible for funding in England for:
-
16-18 (EFA funding),
Pre-16 (EFA funding)
- Availability:
- UK only
- First teaching:
- 2014
- Last registration:
-
- 31 December 2026 (England)
- 31 December 2026 (Wales)
- Final certification:
-
- 31 December 2028 (England)
- 31 December 2028 (Wales)
- Qualification type:
- BTEC First
- Qualification title:
- Pearson BTEC Level 1/Level 2 First Certificate in Public Services
- Qualification framework:
- See the latest information on accountability measures
- Level:
- Level 1/2
- Accreditation status:
- Accredited
- Guided Learning Hours (GLH):
- 240
- Total Qualification Time (TQT):
- 300
- Qualification number (QN):
- 601/3258/9
- Eligible for funding in England for:
-
Pre-16 (EFA funding),
16-18 (EFA funding)
- Availability:
- UK only
- First teaching:
- 2014
- Last registration:
-
- 31 December 2026
- Final certification:
-
- 31 December 2028
- Qualification type:
- BTEC First
- Qualification title:
- Pearson BTEC Level 1/Level 2 First Extended Certificate in Public Services
- Qualification framework:
- See the latest information on accountability measures
- Level:
- Level 1/2
- Accreditation status:
- Accredited
- Guided Learning Hours (GLH):
- 360
- Total Qualification Time (TQT):
- 460
- Qualification number (QN):
- 601/3259/0
- Eligible for funding in England for:
-
Pre-16 (EFA funding),
16-18 (EFA funding)
- Availability:
- UK only
- First teaching:
- 2014
- Last registration:
-
- 31 December 2026
- Final certification:
-
- 31 December 2028
- Qualification type:
- BTEC First
- Qualification title:
- Pearson BTEC Level 1/Level 2 First Diploma in Public Services
- Qualification framework:
- See the latest information on accountability measures
- Level:
- Level 1/2
- Accreditation status:
- Accredited
- Guided Learning Hours (GLH):
- 480
- Total Qualification Time (TQT):
- 540
- Qualification number (QN):
- 601/3260/7
- Eligible for funding in England for:
-
Pre-16 (EFA funding),
16-18 (EFA funding)
- Availability:
- UK only
- First teaching:
- 2014
- Last registration:
-
- 31 July 2021
- Final certification:
-
- 31 December 2022
Support for teachers
Content for: Getting ready to teach
Whether you’re planning to teach BTEC for the first time or have taught BTEC Firsts before, you’ll find all the information you need to plan your course here.
To help get you started, there’s a step-by-step guide to delivering BTEC.
Then you can create courses and assignments using the course wizard in myBTEC; download sample assessment materials; gather ideas for practical activities and realistic scenarios from our Delivery Guide; or book your place on one of our training courses.
Watch an introduction to our BTEC training courses.

Get to know your course
Expert help and support
Recruit and prepare learners
Course planning
Unit planning
Content for: Teaching and learning
Once your plans are in place, there’s plenty of advice and guidance available to help you deliver BTEC Firsts (NQF).
The Introduction to Standardisation training helps make sure you’re up to speed on the Quality Assurance process.
We also offer a wealth of published resources to support your learners and bring your lessons to life.
Resources for learning and revision
Training
Support materials
Content for: Preparing for assessment
High-quality, teacher-led assessment is at the heart of BTEC Firsts (NQF). These qualifications also contain an element of external assessment, which may be through a timetabled paper-based examination or an onscreen, on-demand test.
Internal Assessment
External Assessment
Content for: Understanding results
Calculating BTEC grades
The specification is the best place to find guidance on how the qualification grade is calculated, but you can also see our guidance for students on how we calculate the overall grade for their BTEC. Alternatively, if you or your students want to calculate an overall BTEC grade, you can use our handy grade calculator.
Calculating your qualification grade
Externally assessed units
Internally Assessed Units
Contact the Public Services team
Support for students
What will I learn?
BTEC Firsts in Public Services can help you take your first steps towards a career supporting the public. You’ll learn the essential skills for a wide range of careers, from the armed services and police force to roles at local authorities and central government.