Express Delivery Operative (L2) | Pearson qualifications

Apprenticeship Standards Express Delivery Operative (L2)

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This new apprenticeship standard is designed as a minimum 12 month programme and is for apprentices who wish to gain the skills, knowledge and behavioural competences required to work, providing timed deliveries and collections to homes and businesses.

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They will use world class equipment and software to provide timed deliveries and collections to homes and businesses and may cover roles such as postal workers, couriers and express delivery driver.

They will have a high level of individual responsibility for their working day and delivery route and may be on foot using trolleys or required to use a vehicle such as a pedal cycle, motorbike, van or lorry. 

They provide a high level of customer service which may include real time tracking of deliveries or the installation of electrical and other goods. 

They maintain excellent communication throughout the delivery chain from collection to delivery point and dealing correctly with failed deliveries and returns. 




We provide a clear learning programme to take apprentices from entry through to the gateway for end-point assessment.

You can use our on-programme offer regardless of whether you are using Pearson as your end-point assessment organisation or not.


In order to meet the apprenticeship standards, apprentices must achieve:

  • Mnimum of Level 1 English and attempt a Level 2 English
  • Minimum of Level 1 Maths and attempt a Level 2 Maths

There are existing optional qualifications that have been mapped to show coverage of the apprenticeship standard.

As both a vocational and academic awarding organisation, we can offer a wide range of English and maths qualifications in line with your standards’ requirements from Functional Skills through to GCSEs.


English and maths resources
We have a wide range of resources and useful tools to complement your programme, including assessment tools, podcasts and training events.

Find out more 


End-point assessment

As an ESFA-approved Assessment Organisation, we provide a full range of assessment services, resources and support from our experienced EPA team to equip you and your learners with the diverse requirements of the apprenticeship standards.

You can use Pearson as your end-point assessment organisation, regardless of whether you choose to use our on-programme offer or not.

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The End Point Assessment for this occupation consists of:

  • Multiple choice test graded pass, fail, distinction
  • Role Simulation graded pass, fail, distinction
  • Professional Discussion graded pass, fail, distinction

The overall apprenticeship is graded as Pass/Distinction, based on the apprentice’s combined achievement of the specified grading criteria across the two assessment components.

Overall EPA is graded as Pass/Distinction, and the three assessment components are separately graded too.

Our range of EPA resources such as EPA specification, additional resources document and practice knowledge test are designed to enhance learners’ knowledge and/or hone essential skills required.

They are available to our customers who have signed up to Pearson EPA and include information on:

  • Structure
  • Grading
  • Gateway requirements
  • Assessment content
  • Evidence requirement for each component

We have designed a step-by-step guide, with signposts to our key supporting information, resources and services available at every stage of the process.

End-point assessment - Transport and Logistics

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