New apprenticeships Team Leader / Supervisor (L3)

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About the role

The Team Leader/Supervisor Level 3 apprenticeship requires apprentices to take responsibility for managing a team or a discrete project. They can support, manage and develop team members, manage projects, plan and monitor workloads and resources. They can take responsibility for delivering operational plans, resolving problems, and building relationships.

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Apprentice support videos

See our latest support videos in the EPA section further down this page.




We provide a clear learning programme to take apprentices from entry through to the gateway for end-point assessment.

You can use our on-programme offer regardless of whether you are using Pearson as your end-point assessment organisation or not.


Apprentices must achieve a minimum of Level 2 English and Level 2 maths

There are standard-specific optional qualifications available which are designed to support both off-the-job and on-the-job training and development of apprentices on the apprenticeship standard:

As both a vocational and academic awarding organisation, we can offer a wide range of English and maths qualifications in line with your standards’ requirements from Functional Skills through to GCSEs.

Learning resources

An ideal course companion to support apprentices throughout their on-programme learning for Team Leader/Supervisor Level 3.

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Get all the guidance and support that apprentices need to prepare for their EPA.

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We have a wide range of resources and useful tools to complement your programme, including assessment tools, podcasts and training events.

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End-point assessment

End-point assessment

As an ESFA-approved Assessment Organisation, we provide a full range of assessment services, resources and support from our experienced EPA team to equip you and your learners with the diverse requirements of the apprenticeship standards.

You can use Pearson as your end-point assessment organisation, regardless of whether you choose to use our on-programme offer or not.


The end-point assessment is made up of four components:

  • Multiple-choice test
  • Portfolio of evidence
  • Competency based interview
  • Professional discussion

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The updated end-point assessment is made up of two components:

  • Presentation with questions and answers
  • Professional discussion underpinned by a Portfolio of evidence

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Team Leader / Supervisor Apprenticeship Standard End-point Assessment plan changes

The Institute for Apprenticeships and Technical Education (IfATE) have published a new version 3 of the assessment plan for the Team Leader/Supervisor Apprenticeship Standard - ST0384/AP03.

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Our range of EPA resources such as EPA specification, additional resources document and practice knowledge test are designed to enhance learners’ knowledge and/or hone essential skills required.

They are available to our customers who have signed up to Pearson EPA and include information on:

  • Structure
  • Grading
  • Gateway requirements
  • Assessment content
  • Evidence requirement for each component

We have designed a step-by-step guide, with signposts to our key supporting information, resources and services available at every stage of the process.

End-point assessment -  Business and administration

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Digital credentials

Apprentices who achieve their End-point Assessment for this standard will be invited to claim their Credly digital badge.

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Apprentice support videos

We've created support videos  to help guide your apprentices through their Team Leader/Supervisor End-point Assessment (EPA).

Preparing for EPA

EPA: What to expect on the day


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