BTEC Specialist qualifications Delivery of Conflict Management Training (L3)

Here you’ll find support for teaching and studying the Level 3 BTEC Specialist Award in Delivery of Conflict Management Training. This qualification, which is aimed at learners who have already achieved a generic training qualification and now require a more specialist qualification to teach conflict management skills to door supervisors, security guards or other customer-facing roles.

This course covers managing conflict in the workplace when dealing with customers, service users or the public, and delivering scenario-based conflict management training.

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Specification

Specification

BTEC Level 3 Award in Delivery of Conflict Management Training specification
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Qualification type:
BTEC Specialist qualification
Qualification title:
Pearson BTEC Level 3 Award in the Delivery of Conflict Management Training
Level:
Level 3
Accreditation status:
Accredited
Guided Learning Hours (GLH):
36
Credits:
5
Total Qualification Time (TQT):
50
Qualification number (QN):
600/0008/9
Availability:
UK and international
First teaching:
2010
Review date:
  • Thu Dec 31 09:57:00 UTC 2020 ? This is the date by which we must have decided to extend, withdraw or replace a qualification.

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Why choose this specification?

This new QCF qualification is mandatory for all trainers of qualifications linked to a Security Industry Authority (SIA) licence. (The NQF version of the qualification is still valid; the SIA doesn't require trainers holding the old NQF BTEC Award in Delivery of Conflict Management Training to take the new QCF version.)

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Studying this specification

The Level 3 BTEC Specialist Award in Delivery of Conflict Management Training is for people who wish to teach conflict management skills. It's aimed at trainers who've already completed a generic training qualification, such as Preparing to Teach in the Lifelong Learning Sector, and who now require a more specialist qualification.

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