Results day and post results services | Pearson qualifications

Results day and post results services

31 July 2016

This update covers the post results services available to you if you're unhappy with your results this summer. 

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Results days for the Summer 2016 series are as follows:

  • 18 August 2016 - A level
  • 25 August 2016 - GCSE, Edexcel Certificates and International GCSEs

Enquiries about results (EAR)

If you're not happy with your students' results this summer, you should take the following steps:

  • For coursework or controlled assessment, download your school or college's individual E9 moderator report from Edexcel Online.
  • For examiner units, log in to ResultsPlus for an instant and detailed analysis of your students' exam performance. See how they have performed on every question and compare their performance to the national average.
  • You can download a copy of the Principal Examiner's Report for each paper from ResultsPlus on results day. They will be available on the relevant qualification page shortly after results day. The Summer 2016 question papers and mark schemes are already available to download from the relevant qualification pages.
  • If, having checked ResultsPlus and the relevant mark schemes and examiners' reports, you're still unhappy with your students' results, you may apply for a review of marking via our post-results services.

    Find out more about results day and post-results services

  • Please remember that the last date for us to receive applications for reviews of marking services is 20 September 2016. The deadline for requesting a Priority Service 2 review of marking (For GCE, where a student's place in further/higher education depends on the outcome) is 26 August 2016 for A level and 2 September 2016 for GCSE. The deadline for requesting access to scripts to support teaching and learning is 4 October 2016. A summary of the key dates for all qualifications on the post-results service page of the website.

Here's a summary of the fees charged for these services:

Services GCSE GCE
Service 1 - clerical check £10.30 £10.30
Service 2P - priority post-results review of marking £38.20 £46.00
Service 2 - post-results review of marking £33.20 £38.60
Service 3 - review of moderation of internally assessed coursework £200.00 minimum (up to five candidates) and £15.50 for each additional candidate £200.00 minimum (up to five candidates) and £15.50 for each additional candidate
Access to script - original script £7.75 £7.75 
Access to script – photocopy or post review of marking £10.30 £10.30 

Fees will not be charged:

  • where the EAR leads to a change in the overall subject grade for the student
  • if, for Service 3, centre marks are reinstated.

You’ll find a full list of fees here.

Concerns about an entire class

Significant under-marking on a paper does not happen often, but if an issue is identified, we will always seek to address it via an 'extended review of marking'.

You will need to submit a representative sample of about 10% of the centre’s total cohort (a minimum of 8 candidates). Very large centres need not submit more than 20 requests. At least half the sample would need to see mark changes of more than 5% of the total raw mark (not the uniform mark) for the paper for an extension to be agreed.

Where we initiate an extended review of marking, centres will not be charged a fee.

Please speak to your exams officer if you wish to proceed with an Enquiry About Results. Exams officers should contact their Centre Account Specialist on 0844 463 2535 if they require further information or guidance on EAR services. All applications for EAR must be submitted through Edexcel Online.

If you can't submit your request via Edexcel Online, please contact your Centre Account Specialist on the above number.

Post-results review of moderation of internally assessed / externally moderated coursework or controlled assessment

This service is not available to individual candidates and the outcome will affect the whole cohort. The service is not available if the original centre marks were accepted. The original sample must be sent to us within three days of the request. Work must be kept in secure conditions and not returned to candidates.

Teachers are strongly advised to download their individual centre's E9 Moderator Report from Edexcel Online, as well as their Principal Examiner's Report for the relevant internally assessed component, before proceeding with this service.


If you are dissatisfied with the outcome of an EAR (enquiry about results), you may wish to appeal against the decision. We will allow the head of centre (or designated member of the centre’s senior management team or examinations manager) 14 calendar days from the receipt of the outcome of the EAR, during which an appeal may be lodged by writing to the following address:

Edexcel Appeals
Office One90 High Holborn

or by email to

We cannot accept appeals directly from candidates, their parents or other third parties acting on their behalf. However, private candidates may appeal directly without the support of the entering centre.


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