Process Leader | Pearson qualifications

New apprenticeships Process Leader

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About the role

Process Leaders are found in organisations with high volume manufacturing or advanced manufacturing processes in which large volumes of products are made in assembly, moulding, metal processing, chemical processing, pharmaceutical, textiles, food and drink, or similar processes.

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They are also found in organisations with engineering operations or low volume manufacturing processes in which lower volumes of products are made in a bespoke or workshop type environment. The core knowledge, skills and behaviours of this apprenticeship will be developed and demonstrated in a specific manufacturing context and are broadly transferable to other manufacturing sectors.

The broad purpose of this occupation is to undertake and direct production activities and operations and deliver against core production Key Performance Indicators (KPIs).

The role of a Process Leader:

  • Effectively lead and manage large teams as well as providing technical/specialist input and direction to their own team and to others.
  • Are responsible for determining and managing budgets and resources. They use core production KPIs as the basis of the continuous improvement cycle and undertake and manage quality resolutions. 
  • Manage health, safety and environment within their area of responsibility, ensuring staff are compliant with all requirements and driving improvements and use project management tools to plan, organise and manage resources, monitor progress, identify risks and mitigation. 
  • Develop, build and motivate team members as well as manage performance and industrial relations.  As well as providing clear direction and leadership to their own team and others,
  • Build and maintain strong relationships across different disciplines, to ensure that the activities of functions such as HR, Purchasing, Planning, Finance focus on core production KPIs. 
  • Provide effective communication whether this be communication corporate vision and strategy or using data and information to create compelling presentations and drive management decisions

In their daily work, an employee in this occupation interacts with:

  • Team leaders and their wider team
  • Quality Managers
  • Health and Safety Managers
  • HR Managers
  • Finance Managers
  • Quality Improvement Manager
  • Operational Directors
  • Directors
  • Managing Director/CEO

Process Leaders act autonomously as part of a wider production team and are responsible for the delivery of core production KPIs, people, budgets, equipment, materials, supplies, health, safety, environment and risk.




We provide a clear learning programme to take apprentices from entry through to the gateway for end-point assessment.

You can use our on-programme offer regardless of whether you are using Pearson as your end-point assessment organisation or not.


Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.

For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

As both a vocational and academic awarding organisation, we can offer a wide range of English and maths qualifications in line with your standards’ requirements from Functional Skills through to GCSEs.

Learning resources

English and maths resources
We have a wide range of resources and useful tools to complement your programme, including assessment tools, podcasts and training events.

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