BTEC Specialist qualifications Meeting the Requirements of Customers with Specific Needs in Hospitality, Leisure, Travel and Tourism (L2)

  1. One or more of these qualifications has expired for new registrations. Please check the last registration date below.

Here you’ll find support for teaching and studying the Level 2 BTEC Specialist Award in Meeting the Requirements of Customers with Specific Needs in Hospitality, Leisure, Travel and Tourism. This qualification, accredited on the Qualifications and Credit Framework (QCF), helps boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.

This course provides an introduction to identifying and meeting the needs and expectations of customers, including improving services and accessibility for people with disabilities.

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Specification

Specification

9781446952825_L2_A_in_Principles_of_Customer_Service_in_Hospitality_Leisure_Travel_and_Tourism_Issue_2.pdf
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Qualification type:
BTEC Specialist qualification
Qualification title:
Pearson BTEC Level 2 Award in Meeting the Requirements of Customers with Specific Needs in Hospitality, Leisure, Travel and Tourism
Level:
Level 2
Accreditation status:
Accredited
Guided Learning Hours (GLH):
10
Qualification number (QN):
600/1824/0
Availability:
UK and international
First teaching:
2011
Last registration:
  • 30 April 2018
Final certification:
  • 31 December 2020

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Your subject advisor
Jon Wolton, Geography, Leisure, Travel and Tourism subject advisor
Jon WoltonGeography, Travel and Tourism
UK: 020 7010 2185
Intl: +44 (0)20 7010 2185

What are BTEC Specialist qualifications?

The BTEC Specialist suite includes hundreds of work-related qualifications from level 1 to level 3. By giving you the valuable skills, knowledge and understanding wanted in the workplace, they give you the opportunity to enhance your employability and progress in your chosen career.

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