BTEC Specialist qualifications Hospitality and Catering Principles (Hospitality Services) (L2)

Here you’ll find support for teaching and studying the Level 2 BTEC Specialist Certificates in Hospitality and Catering Principles (Hospitality Services). These qualifications help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.

Units offered include safe, hygienic and secure working environments in hospitality; effective teamwork; giving customers a positive impression; principles of resolving customer service problems.