BTEC Specialist and Professional qualifications Principles of Customer Service (L1) - 2015

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Pearson BTEC Level 1 Award in Principles of Customer Service
Download PDF | 708.4 KB

Teaching from: September 2015
Review date: 31 August 2020

Here you’ll find support for teaching and studying BTEC Specialist level 1 qualifications in Principles of Customer Service. These qualifications which help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.
 

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Specification

Pearson BTEC Level 1 Certificate in Principles of Customer Service
Download PDF | 708.4 KB

Teaching from: September 2015
Review date: 31 August 2020

Here you’ll find support for teaching and studying BTEC Specialist level 1 qualifications in Principles of Customer Service. These qualifications which help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.
 

Learn about our Explorer Courses

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Accreditation

Award

Qualification type: BTEC Specialist qualification
Qualification title: Pearson BTEC Level 1 Award in Principles of Customer Service
Level: Level 1
Accreditation status: Accredited
Guided Learning Hours (GLH): 49
Credits: 6
Total Qualification Time (TQT): 60
Qualification number (QN): 601/5304/0
Availability: UK and international
First teaching: 2015
Review date: 31 August 2020

Certificate

Qualification type: BTEC Specialist qualification
Qualification title: Pearson BTEC Level 1 Certificate in Principles of Customer Service
Level: Level 1
Accreditation status: Accredited
Guided Learning Hours (GLH): 102
Credits: 13
Total Qualification Time (TQT): 130
Qualification number (QN): 601/5303/9
Availability: UK and international
First teaching: 2015
Review date: 31 August 2020

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