This easy-to-use Study Text contains all the content that teachers and students will need to support the teaching, assessment and learning required to progress through the BTEC International Level 3 in Hospitality.

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Written by an expert team of BTEC teachers and professionals, this Study Text is designed to help students to:

  • Learn and apply the knowledge and skills they need to progress in the workplace and to further their studies
  • Build their confidence and help them prepare for their assessments
  • Practice and develop a wide range of transferable skills

Course content

List of units:

  • Unit 1: The Hospitality Industry
  • Unit 2: Environment and Sustainability
  • Unit 3: Customer Service Provision in Hospitality
  • Unit 4: The Principles of Leadership & Supervision
  • Unit 5: Cost Control for Hospitality Supervisors
  • Unit 6: Hospitality Business Enterprise
  • Unit 8: Supervise Food and Beverage Service
  • Unit 9: Supervise Alcohol Beverage Service
  • Unit 13: European Cuisine
  • Unit 15: Front Office Operations
  • Unit 16: Accommodation Operations

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