BTEC Apprenticeships | Sales and Telesales (England) | Pearson qualifications

Apprenticeship Frameworks in Business Administration Sales and Telesales (England)

Here, you'll find details of our BTEC Apprenticeships in Sales and Telesales (England), including key documents and information about the qualification structure and components.
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Specification

Specification

Competence

Knowledge

Transferable skills

Employee Rights and Responsibilities

Employee Rights and Responsibilities are embedded within the BTEC Level 2 Certificate in Principles of Sales. Learners may also choose to use the Instructus Skills online ERR Workbook, available from the Instructus Skills e-learning portal.

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Personal Learning and Thinking Skills

All 6 Personal Learning and Thinking Skills (PLTS) must be achieved and evidenced by the apprentice as part of the framework requirements. The PLTS have been mapped to the mandatory units of the competence and knowledge qualifications to demonstrate where these skills are likely to naturally occur. This mapping can be downloaded from the Skills CFA website.

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Competence

Knowledge

Transferable skills

Employee Rights and Responsibilities

Employee Rights and Responsibilities are embedded within the BTEC Level 3 Certificate in Principles of Sales. Learners may also choose to undertake the Skills CFA ERR workbook.

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Personal Learning and Thinking Skills

All 6 Personal Learning and Thinking Skills (PLTS) must be achieved and evidenced by the apprentice as part of the framework requirements. The PLTS have been mapped to the mandatory units of the competence and knowledge qualifications to demonstrate where these skills are likely to naturally occur. This mapping can be downloaded from the Skills CFA website.

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Related pathways

Related pathways

  1. Business Administration
  2. Business and Professional Administration
  3. Marketing
  4. Sales and Telesales
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