Ready for Summer 2017 Results Day

If you have submitted coursework or controlled assessments in the summer 2017 series, your moderator will have written a report which will provide you with general feedback on your marking and administration.

1. To download your report go to www.edexcelonline.co.uk and sign in using your Edexcel Online username and password. If you've forgotten your password you can generate a reminder from Edexcel Online by selecting 'forgotten password'.

2. Once you're logged in under your centre, select the relevant qualification (for example, GCSE) from the top left-hand menu.

If you're not happy with your students' results this summer, you should take the following steps:

• For GCSE controlled assessment units or coursework units for other qualifications, download your school or college's individual E9 moderator report from Edexcel Online. For help with downloading your E9, see above. 
   
• Next, log in to ResultsPlus for an instant and detailed analysis of your students' exam performance. See how they have performed on every question and compare their performance to the national average.  
   
• You can download a copy of the relevant Principal Examiner's Report from ResultsPlus on results day. The summer 2017 question papers and mark schemes are already available to download from the relevant qualification pages. GCE examiners' reports will be uploaded onto the qualification page on 17 August 2017 and GCSE examiners' reports will be uploaded on 24 August 2017. 
   
• If, having checked your individual moderator’s report, ResultsPlus and the relevant mark schemes and examiners' reports, you're still unhappy with your students' results, you may apply for a review of marking via our post-results services. You can find everything you need to know about Results Day and post-results services here. To find out how to apply for post-results services such as reviews of marking or access to scripts, you may find it helpful to watch this guidance video. 
   
• Please remember that the last date for us to receive applications for reviews of marking services is 21 September 2017. The deadline for requesting a Priority Service 2 review of marking (EAR 2P) is 24 September 2017. The deadline for requesting access to scripts to support teaching and learning is 28 September 2017.

Fees will not be charged:

• where the EAR leads to a change in the overall subject grade for the student
• if, for Service 3, centre marks are reinstated.

Here you'll find a full list of fees.

Significant under-marking on a paper does not happen often, but if an issue is identified, we will always seek to address it via an 'extended review of marking'.

Where we're satisfied that a review of marking has revealed a demonstrable trend of significant under-marking of a centre cohort, we will seek to address the issue via an 'extended review of marking'. 'Significant under-marking' is generally defined as a change of more than 5% of the total raw mark for the paper (not the uniform mark).

If you have concerns about an entire class you will need to submit a representative sample of about 10 per cent of your centre's total cohort (a minimum of 8 candidates) for a review of marking through the EAR process. Very large centres don't need to submit more than 20 requests.

At least half the sample would need to see mark changes of more than 5 per cent of the total raw mark (not the uniform mark) for the paper for an extension to be agreed.

Where we initiate an extended review of marking, you won't be charged a fee.

Please speak to your exams officer if you wish to proceed with an Enquiry About Results. Exams officers should contact their Centre Account Specialist on 0844 463 2535 if they require further information or guidance on EAR services. All applications for EAR must be submitted through Edexcel Online. If you can't submit your request via Edexcel Online, please contact your Centre Account Specialist on the above number.

Exams officers can view a video demonstration of how to apply for post-results services on Edexcel Online

Post-results review of moderation of internally assessed / externally moderated coursework or controlled assessment

This service is not available to individual candidates and the outcome will affect the whole cohort. The service is not available if the original centre marks were accepted. The original sample must be sent to us within three days of the request. Work must be kept in secure conditions and not returned to candidates.

Teachers are strongly advised to download their individual centre's E9 Moderator Report from Edexcel Online, as well as their Principal Examiner's Report for the relevant internally assessed component, before proceeding with this service.

Full information on the grounds for appeal, the appeals process and costs are available here.

If you are dissatisfied with the outcome of an EAR (enquiry about results), you may wish to appeal against the decision. We will allow the head of centre (or designated member of the centre’s senior management team or examinations manager) 14 calendar days from the receipt of the outcome of the EAR, during which an appeal may be lodged by writing to the following address:

Edexcel Appeals Office
One90 High Holborn 
London
WC1V 7BH

or by email to edexcelappeals@pearson.com.

We cannot accept appeals directly from candidates, their parents or other third parties acting on their behalf. However, private candidates may appeal directly without the support of the entering centre.