Detailed operational guidance for providers and colleges delivering apprenticeships during Coronavirus (COVID-19)

Mon Mar 30 10:00:00 UTC 2020

Following the latest DfE and ESFA guidance for apprentices, employers, training providers, end-point assessment organisations and external quality assurance providers, we want to make sure we support you in the best way possible to enable your apprentices to finish their programmes and progress into further study or employment.

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View the latest DfE and ESFA guidance

We have released detailed operational guidance on how to continue to deliver apprenticeships, following the recent update from the IfATE. 

Download your copy of our detailed operational guidance (PDF, 0.9 MB)

For those delivering vocational and technical qualifications in addition to apprenticeships, we are continuing to work closely with the DFE, IfATE, other awarding bodies and Ofqual to provide you with the information you and your learners need on how these qualifications will be assessed and awarded in 2020 as quickly as possible. The latest news on vocational and technical qualifications in 2020, was released by Ofqual on 25 March.

View the latest news on vocational and technical qualifications by Ofqual - 25 March 2020

We are doing everything we can to support you and your learners at this time. The following webpages are updated daily with news, advice and guidance and free online resources offers to enable learning to continue.

Visit the training provider webpage

Visit the FE colleges webpage

In the meantime, if you have any questions, please do not hesitate to contact us:

For our WBL customer services team

Call: 0344 576 0045  or email:

For our FE centre support team

Call: 0845 373 0114 or email:

Thank you for your patience during this unprecedented time. 

We will continue to keep you updated.

Best wishes, 

Cindy Rampersaud

Senior Vice President BTEC and Apprenticeships 

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