Our End-point Assessment service
You can use Pearson as your end-point assessment organisation regardless of whether you choose to use our on-programme offer or not.
As an ESFA-approved Assessment Organisation we provide a full range of assessment services to support the diverse requirements of the new apprenticeships standards.
There are three components that make up end-point assessment for Customer Services Practitioner Apprenticeship standard.
- Apprentice showcase
- Practical observation
- Professional discussion