Customer Service and Contact Centre Operations | Pearson qualifications

Customer Service and Contact Centre Operations | Pearson qualifications

Skip to main content

Explore available discounts and free trials on our published resources to support your teaching.

Pearson UK

{{translateWord(navigationJson.covidTitle)}}
UK
- UK
- INT
- Logout

Pearson UK

{{translateWord(navigationJson.subjectTitle)}}
- - {{navigationJson.popularsubjectTitle}}
    - {{item.title}}
    - VIEW ALL SUBJECTS
  - {{navigationJson.allSubjecttitle}}
    - {{atozItem.pageTitle}}
  - - {{atozItem.pageTitle}}
  - - {{atozItem.pageTitle}}
{{translateWord(navigationJson.qualificationTitle)}}
- - {{navigationJson.popularQualificationtitle}}
    - {{item.title}}
    - VIEW ALL QUALIFICATIONS
  - {{navigationJson.qualificationcolumnTitle1}}
  - {{navigationJson.qualificationcolumnTitle2}}
  - {{navigationJson.qualificationcolumnTitle3}}
{{translateWord(navigationJson.supportTitle)}}
- - {{navigationJson.supportcolumnTitle1}}
  - {{navigationJson.supportcolumnTitle2}}
  - {{navigationJson.supportcolumnTitle3}}
  - {{navigationJson.supportcolumnTitle4}}
  - {{navigationJson.supportcolumnTitle1}}
  - {{navigationJson.supportcolumnTitle2}}
  - {{navigationJson.supportcolumnTitle3}}
  - {{navigationJson.supportcolumnTitle1}}
  - {{navigationJson.supportcolumnTitle2}}
  - {{navigationJson.supportcolumnTitle1}}
{{translateWord(navigationJson.aboutusTitle)}}
- - {{navigationJson.aboutuscolumnTitle1}}
  - {{navigationJson.aboutuscolumnTitle2}}
  - {{navigationJson.aboutuscolumnTitle3}}
  - {{navigationJson.aboutuscolumnTitle4}}
  - {{navigationJson.aboutuscolumnTitle1}}
  - {{navigationJson.aboutuscolumnTitle2}}
  - {{navigationJson.aboutuscolumnTitle3}}
  - {{navigationJson.aboutuscolumnTitle1}}
  - {{navigationJson.aboutuscolumnTitle2}}
  - {{navigationJson.aboutuscolumnTitle1}}
{{translateWord(navigationJson.contactusTitle)}}

Search

Back {{item.parentTitle}} {{item.title}}
{{item.subHeader}} {{child.title}}
{{translateWord(covidTitle)}}
UK INT
- Logout

Qualifications

A Levels
GCSEs
Functional Skills
BTEC Firsts
BTEC Nationals
Apprenticeships

Subjects

Maths
English
Computer Science and ICT
Business
Science
Art and Design

Support

Teachers
Students
Exam Officers
Work-based learning
Training
Contact us

About us

About Pearson
News, media and policy
Become an examiner
Edexcel
BTEC

Related sites:

Edexcel Online (EOL)
Subject communities
Pearson UK
Schools and FE Colleges
Pearson Clinical

Feedback and complaints
Legal notice
Privacy notice
Cookie centre
Accessibility
Social media

© Pearson Education Ltd 2026

× ⧉ −

Are you sure you want to exit this session?