October 2015 work-based learning and colleges update

Mon Oct 26 12:00:00 UTC 2015

This month's update includes information on Business Skills Onscreen Assesment Materials, Customer Services SVQ’s, Business Skills Sector Forums and a Business Skills Funding Update.

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Business Skills Onscreen Assessment Materials – Full Unit Sample Tests Now Available

We are delighted to announce that we are releasing on a phased basis full sample practice tests for the mandatory knowledge units within the following business skills qualifications.

  • Pearson BTEC Level 2 Diploma in Customer Service (601/3424/0)
  • Pearson BTEC Level 3 Diploma in Customer Service (601/3478/1)
  • Pearson BTEC Level 2 Diploma in Business Administration (601/3405/7)
  • Pearson BTEC Level 3 Diploma in Business Administration (601/3406/9)
  • Pearson BTEC Level 2 Diploma in Team Leading (601/3430/6)
  • Pearson BTEC Level 3 Diploma in Management (601/3396/X)

October 2015 – Published Full Sample Tests

As of October 2015, we are pleased to advise that full sample tests including practice test, answer sheet and mark scheme are available to download for the following units:

Pearson BTEC Level 2 Diploma in Customer Service

  • Understand Customers (F/506/2131)
  • Principles of Customer Service (J/506/2132)

Pearson BTEC Level 2 Diploma in Business Administration

  • Principles of Providing Administrative Services (J/506/1899)
  • Principles of Business Document Production and Information Management (T/506/1901)
  • Understand Employer Organisations (A/506/1964)

Pearson BTEC Level 3 Diploma in Business Administration

  • Principles of Business Communication and Information (R/506/1940)
  • Principles of Business (D/506/1942)

All practice test material can be downloaded from the Onscreen Testing page

Customer Service Scottish Vocational Qualifications (SVQ)

Customer Service SCQF Level 5 and SCQF Level 6

We wish to advise centres that the following SVQs will expire on 31 December 2015. 

QAN

Qualification Title

End Accreditation Date

End Certification Date

GC2V 22

Pearson Edexcel SVQ 2 in Customer Service at SCQF Level 5

31 December 2015

31 December 2017

GC2W 23

Pearson Edexcel SVQ 3 in Customer Service at SCQF Level 6

31 December 2015

31 December 2019

On 1 January 2016, Pearson will be launching the following newly accredited SVQs at both SCQF Level 5 and SCQF Level 6 that will reflect the most current Customer Service National Occupational Standards (NOS). 

QAN

Qualification Title

Start Date

End Date

GL00 22

Pearson Edexcel SVQ 2 in Customer Service at SCQF Level 5

01 January 2016

30 September 2020

GL01 23

Pearson Edexcel SVQ 3 in Customer Service at SCQF Level 6

01 January 2016

30 September 2020

We are pleased to share pre-published specification documents and a high level mapping document that highlights changes between the current and new SVQs:

For further information, please contact your Pearson Account Manager and/or Account Specialist.

Customer Service SCQF Level 4 and SCQF Level 8

Pearson Work Based Learning and Colleges are also pleased to advise that the Scottish Qualifications Authority (SQA) have accredited the following new Pearson Edexcel Customer Service SVQs:

QAN

Qualification Title

Start Date

End Date

GK8L 21

Pearson Edexcel SVQ 1 Customer Service at SCQF Level 4

01 January 2016

30 August 2020

GK8M 24

Pearson Edexcel SVQ 4 Customer Service at SCQF Level 8

01 January 2016

30 August 2020

Both of the above qualifications will be available for learner registrations commencing 1 January 2016.

Please click the appropriate SVQ title to download a copy of the qualification specification. For approval information, please contact your Pearson Account Manager and/or Account Specialist.

Business Skills Sector Forums

Pearson Work Based Learning and Colleges are pleased to advise that our November 2015 Business Skills Sector Forums are available for centres to book on to. Four regional events will be held in the following locations:

12 November 2015

London

17 November 2015

Manchester

19 November 2015

Bristol

26 November 2015

Birmingham

The sector forums are for all Business Skills practitioners and/or decision makers at any provider, college, school or employer currently delivering or looking to deliver Business Skills qualifications and/or BTEC apprenticeships. It is designed to keep you up to date with qualification, resource and service developments within the sector.

Please note, due to the popularity of these events, there is a maximum booking of 2 people per centre. 

For further information and to book a delegate place at one of our events, please visit the events section of the Pearson website.

Business Skills Funding Update

As of October 2015, below is a simple update on the funding status for the suite of Business Skills qualifications both as a standalone qualification for 19+ learners and also as an apprenticeship component qualification.

Sector

QAN

Qualification Title

Apprenticeship Funded

19+ Funding

Management & Leadership

601/3430/6

Pearson BTEC Level 2 Diploma in Team Leading (QCF)

601/3396/X

Pearson BTEC Level 3 Diploma in Management (QCF)

601/3401/X

Pearson Edexcel Level 4 NVQ Diploma in Management (QCF)

601/3402/1

Pearson Edexcel Level 5 NVQ Diploma in Management and Leadership (QCF)

x

601/3397/1

Pearson Edexcel Level 7 NVQ Diploma in Strategic Management and Leadership (QCF)

x

x

601/5250/3

Pearson BTEC Level  2 Award in Principles of Team Leading (QCF)

x

x

601/5251/5

Pearson BTEC Level 2 Certificate in Principles of Team Leading (QCF)

x

601/5292/8

Pearson BTEC Level 3 Award in Principles of Management (QCF)

x

x

601/5293/X

Pearson BTEC Level 3 Certificate in Principles of Management (QCF)

x

601/3500/1

Pearson BTEC Level 4 Diploma in Management and Leadership (QCF)

601/3798/8

Pearson BTEC Level 5 Award in Management and Leadership (QCF)

x

x

601/3803/8

Pearson BTEC Level 5 Certificate in Management and Leadership (QCF)

x

x

601/3596/7

Pearson BTEC Level 5 Diploma in Management and Leadership (QCF)

x

Customer Service

601/3392/2

Pearson BTEC Level 1 Certificate in Customer Service (QCF)

x

601/3424/0

Pearson BTEC Level 2 Diploma in Customer Service (QCF)

601/3478/1

Pearson BTEC Level 3 Diploma in Customer Service (QCF)

601/3479/3

Pearson Edexcel Level 4 NVQ Diploma in Customer Service (QCF)

x

x

601/5305/2

Pearson BTEC Entry Level Award in Customer Service (Entry 3)(QCF)

x

x

601/5306/4

Pearson BTEC Entry Level Certificate in Customer Service (Entry 3)(QCF)

x

x

601/5304/0

Pearson BTEC Level 1 Award in Principles of Customer Service (QCF)

x

x

601/5303/9

Pearson BTEC Level 1 Certificate in Principles of Customer Service (QCF)

x

601/5358/1

Pearson BTEC Level 2 Award in Principles of  Customer Service (QCF)

x

x

601/5359/3

Pearson BTEC Level 2 Certificate in Principles of  Customer Service (QCF)

x

601/5398/2

Pearson BTEC Level 3 Award in Principles of  Customer Service (QCF)

x

x

601/5399/4

Pearson BTEC Level 3 Certificate in Principles of Customer Service (QCF)

x

x

Business Administration

601/3393/4

Pearson BTEC Level 1 Certificate in Business Administration (QCF)

x

601/3405/7

Pearson BTEC Level 2 Diploma in Business Administration (QCF)

601/3406/9

Pearson BTEC Level 3 Diploma in Business Administration (QCF)

601/3425/2

Pearson Edexcel Level 4 NVQ Diploma in Business Administration (QCF)

601/5577/2

Pearson BTEC Entry Level Award in Principles of Business Administration (QCF) (Entry 3)

x

x

601/5578/4

Pearson BTEC Entry Level Certificate in Principles of Business Administration (QCF) (Entry 3)

x

x

601/5579/6

Pearson BTEC Level 1 Award in Principles of Business Administration (QCF)

x

x

601/5580/2

Pearson BTEC Level 1 Certificate in Principles of Business Administration (QCF)

x

601/5262/X

Pearson BTEC Level 2 Award in Principles of Business Administration (QCF)

x

x

601/5261/8

Pearson BTEC Level 2 Certificate in Principles of Business Administration (QCF)

x

601/5240/0

Pearson BTEC Level 3 Award in Principles of Business Administration (QCF)

x

x

601/5241/2

Pearson BTEC Level 3 Certificate in Principles of Business Administration (QCF)

x

601/3499/9

Pearson BTEC Level 4 Diploma in Business Administration (QCF)

x

601/3594/3

Pearson BTEC Level 4 Extended Diploma in Business Administration (QCF)

x

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