Business update - September 2019
An update on all that is new in the Business and Administration and Sales, Marketing and Procurement sector.
End Point Assessment Specification – Customer Service Specialist Level 3
We are delighted to confirm that the Pearson End-Point Assessment specification and additional resources document for the Level 3 Customer Service Specialist Standard is fully published and available for customers who have signed up to Pearson End Point Assessment services.
A digital copy of all end-point assessment documents can be accessed from your account manager.
A copy of the specification document will be uploaded to the website.