Business Skills Update 2017

Wed Nov 29 13:53:00 UTC 2017

This month's Business update focuses on the publication of end-point assessment specifications.

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New Apprenticeship Standards

End-point Assessment Specifications

We are delighted to confirm that the Pearson Level 2 end-point assessment specification for Customer Service Practitioner, and the Level 2 end-point assessment specification for Financial Services Customer Adviser are now fully published and available for customers who have signed up to Pearson end-point assessment services for each standard.

A digital copy of each specification can be requested from your account manager.

Download a sample of the Customer Service Practitioner specification

A sample of the Financial Services Customer Adviser specification will be uploaded to the website shortly.

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