Here you'll find details of how to contact us if you're a work-based learning or a colleges customer. 

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If you’re already delivering Pearson work-based learning qualifications or if you’re thinking of starting, please use the details below to contact us:
 

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Training providers and employers

Tel: 0344 576 0045

New customer
Complete this form

Existing customer
Email: wblcustomerservices@pearson.com


Our telephone lines are open between 8.00 a.m. and 5.00 p.m. Monday to Friday.

Learners

Visit our contact us page to find out how to get in touch with us.
Contact us

Existing customers

Edexcel or BTEC centre
Tel: +44 (0) 12 0477 0696
Email*: pqs.internationaleo@pearson.com

LCCI centre
Tel: +44 (0) 12 0477 0696
Email*: pqs.internationalenquiries@pearson.com

*We will respond within two working days.