You'll find contact information here tailored to your role as an administrator. You can contact your account specialist with any queries about administering Pearson qualifications. 

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What we can help you with

You can contact us with any administration query to help the qualification assessment process run smoothly and make sure that your students get their results on time. This may include qualification approvals, registrations and entries and results and certification.

Contact us

User tabs

Schools

Call the number below to speak to your account specialist or email us and we'll respond to you within two working days.

Tel: 0344 463 2535

Our telephone lines are open between 8am and 5pm Monday to Friday.

Email: examsofficers@pearson.com

 

Further Education Colleges, Sixth Form Colleges, Private Colleges or UTC

If you are an existing customer

Call the number below and select option 2 to speak to your account specialist or email us and we'll respond to you within two working days.

Tel: 0344 463 2535

Our telephone lines are open between 8am and 5pm Monday to Friday.

Email: examsofficers@pearson.com

 

If you are a new customer

Email fecentresupport@pearson.com.

Tel: 0845 373 0114*

Our telephone lines are open between 8.30am and 5pm Monday to Friday.
* Calls cost 3p per minute plus your phone company’s access charge.

 

Quality Nominees

Call the number below to speak to your Account Specialist or email us and we'll respond to you within two working days.

Tel: 0344 463 2535 (Schools, Colleges and Further Education)

Tel: 0344 576 0045 (Training providers and Employers)

Email: qualitynominees@pearson.com

If you're an Edexcel or BTEC centre, call the number below to speak to your account specialist or email us and we'll respond to you within two days.

Tel: +44 (0) 120 4770 696

Email: pqs.internationaleo@pearson.com

If you're an LCCI centre, call the number below to speak to your account specialist or email us and we'll respond to you within two days.

Tel: +44 (0) 120 4770 696

Email: pqs.internationalenquiries@pearson.com