About us

Post-results services

Our targets for our post-results services and how we are currently performing.

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Latest overall performance

On track

Performance breakdown

Service type 1 requests
We will complete all Service type 1 requests (A Clerical Check) within 10 calendar days of receiving your request.
Latest performance
September 2019: 100% (Target 100%)

Service type 2 requests
We will complete all Service type 2 requests (A review of marking of externally assessed components) within 20 calendar days of receiving your request.
Latest performance
September 2019: 100% (Target 100%)

Service type 2P requests
We will complete all Service type 2P requests (A priority review of marking of externally assessed components) within 15 calendar days of receiving your request.
Latest performance
September 2019: 100% (Target 100%)

Service type 3 requests
We will complete all Service type 3 requests (A review of moderation of internally assessed / externally moderated components) within 35 calendar days of the moderator receiving the original sample of work from the centre.
Latest performance 
September 2019: 100% (Target 100%)

Appeals
We will complete the preliminary stage of all appeals investigations within 25 calendar days of accepting your application. If you wish to proceed to an appeal hearing, we’ll schedule the hearing within 50 calendar days of receipt of your application.
Latest performance
September 2019: 100% (Target 95%)

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