About us

Examination materials

Our targets for delivering and producing accurate examination materials and how we are currently performing.

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Latest overall performance

CustomerPledge_ExaminationMaterials_on_track

Performance breakdown

Series-based examination materials
We will deliver all series-based examination materials a minimum of five working days before the examination date, providing these have been requested within the published deadlines.
Latest performance
January 2019: 100% (Target: 98%)

On-demand paper-based examination materials
We will deliver all on-demand paper based examination materials a minimum of two working days before the examination date.
Latest performance
January 2019: 99.49% (Target: 98%)

Accurate examination materials
We will deliver 100% accurate assessment materials.
Latest performance
January 2019: 98.81% (Target: 100%) - We're working on it

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