Our targets for despatching and delivering certificates, and how we are currently performing.
Latest overall performance
Vocational and academic certificates
We will despatch your vocational qualification certificates within 20 working days from the claim date.
We will despatch your May / June academic qualification certificates by 7 November.
January 2019: 100% (Target: 100%)
We will deliver early certificates to your centre by 14 September if requested prior to the 31 August deadline.
Next month to be reported: September 2019