About us

Certificates

Our targets for despatching and delivering certificates, and how we are currently performing.

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Latest overall performance

CustomerPledge_Certificates_on_track

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Performance breakdown

Vocational and academic certificates
We will despatch your vocational qualification certificates within 20 working days from the claim date.
We will despatch your May / June academic qualification certificates by 7 November.
Latest performance
May 2019: 100% (Target: 100%)

Early certificates
We will deliver early certificates to your centre by 14 September if requested prior to the 31 August deadline.
Latest performance
Next month to be reported: September 2019

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