About us


Our targets for despatching and delivering certificates, and how we are currently performing.

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Latest overall performance


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Performance breakdown

Vocational and academic certificates
We will despatch your vocational qualification certificates within 20 working days from the claim date.
We will despatch your May / June academic qualification certificates by 7 November.
Latest performance
July 2019: 91.49% (Target: 90%)

Early certificates
We will deliver early certificates to your centre by 14 September if requested prior to the 31 August deadline.
Latest performance
Next month to be reported: September 2019

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