BTEC Specialist and Professional qualifications Principles of Customer Service (L1) - 2015
Specification
The BTEC Specialist level 1 qualifications in Principles of Customer Service will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.
Qualification Summary
Title: Pearson BTEC Level 1 Award in Principles of Customer Service
Qualification number: 601/5304/0
Guided learning hours: 49
First teaching: January 2015
First external assessment: n/a
Performance tables: n/a
Total qualification time: 60
Eligible for funding (England): pre-16; 16-19; 19+ local flexibility;
Last registration: England - 31 Dec 2024; Northern Ireland- 31 Dec 2024; Wales - n/a;
The BTEC Specialist level 1 qualifications in Principles of Customer Service will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.
Qualification Summary
Title: Pearson BTEC Level 1 Certificate in Principles of Customer Service
Qualification number: 601/5303/9
Guided learning hours: 102
First teaching: January 2015
First external assessment: n/a
Performance tables: n/a
Total qualification time: 130
Eligible for funding (England): pre-16; 16-19; 19+ local flexibility;
Last registration: England - 31 Dec 2024; Northern Ireland- 31 Dec 2024; Wales - n/a;
Adult Education Funding
Find out about Adult Education Funding available for this qualification.
Accreditation
Award
Qualification type: BTEC Specialist qualification
Qualification title: Pearson BTEC Level 1 Award in Principles of Customer Service
Level: Level 1
Accreditation status: Accredited
Guided Learning Hours (GLH): 49
Credits: 6
Total Qualification Time (TQT): 60
Qualification number (QN): 601/5304/0
Availability: UK and international
First teaching: 2015
Review date: 31 December 2023
Certificate
Qualification type: BTEC Specialist qualification
Qualification title: Pearson BTEC Level 1 Certificate in Principles of Customer Service
Level: Level 1
Accreditation status: Accredited
Guided Learning Hours (GLH): 102
Credits: 13
Total Qualification Time (TQT): 130
Qualification number (QN): 601/5303/9
Availability: UK and international
First teaching: 2015
Review date: 31 December 2023