Business, Administration and Law

Subject update | 18 May 2020

Business update - May 2020

An update on all that is new in the Business and Administration sector.

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Update on Customer Services End-point Assessments


Following notification from the EQA Provider, OFQUAL, Pearson have been allowed to apply additional flexibility in the observation component of the Customer Service Practitioner Level 2 and Customer Service Specialist Level 3 End Point Assessment Standard.

The apprentice retains the option to pause EPA until such time that an onsite practical observation can take place safely. However, applying the discretion will give apprentices the opportunity to complete their EPA during these unusual circumstances. Apprentices should agree their assessment method in advance with their employer and training provider.

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Level 7 Strategic Management and Leadership BTEC Professional Qualifications 

We are pleased to advise centres that the following Level 7 Strategic Management and Leadership qualifications have been extended for registrations until 31 December 2020: 

Qualification title

Accreditation number         

Registration end date

Certification end date

Pearson BTEC Level 7 Award in Strategic Management and Leadership  501/1001/9 31 December 2020 31 December 2023 
Pearson BTEC Level 7 Certificate in Strategic Management and Leadership  501/0999/6 31 December 2020 31 December 2023 
Pearson BTEC Level 7 Diploma in Strategic Management and Leadership  501/1000/7 31 December 2020 31 December 2023 
Pearson BTEC Level 7 Extended Diploma in Strategic Management and Leadership  501/0998/4 31 December 2020 31 December 2023 

Pearson’s new suite of Level 7 Strategic Management and Leadership qualifications will be live for registrations from 1 January 2021 and will replace the above provision. Further details will be announced shortly.

Extension of business qualifications

We are pleased to advise centres that the following business related qualifications have been extended for registrations as highlighted in the table below:

Qualification title             

Accreditation number             

New qualification review date

Pearson BTEC Level  2 Award in Principles of Team Leading  601/5250/3 31 December 2023
Pearson BTEC Level 2 Certificate in Principles of Team Leading   601/5251/5 31 December 2023
Pearson BTEC Level 5 Award in Management and Leadership  601/3798/8  31 December 2021
Pearson BTEC Level 5 Certificate in Management and Leadership  601/3803/8 31 December 2021 
Pearson BTEC Level 1 Certificate in Customer Service  601/3392/2 31 December 2023
Pearson BTEC Level 1 Award in Principles of Customer Service   601/5304/0 31 December 2023
Pearson BTEC Level 1 Certificate in Principles of Customer Service  601/5303/9  31 December 2023
Pearson BTEC Level 2 Award in Principles of  Customer Service  601/5358/1 31 December 2023 
Pearson BTEC Level 2 Certificate in Principles of  Customer Service  601/5359/3 31 December 2023
Pearson BTEC Level 3 Award in Principles of  Customer Service   601/5398/2 31 December 2023
Pearson BTEC Level 3 Certificate in Principles of Customer Service  601/5399/4  31 December 2023
Pearson BTEC Level 1 Award in Principles of Business Administration   601/5579/6 31 December 2023 
Pearson BTEC Level 1 Certificate in Principles of Business Administration   601/5580/2 31 December 2023
Pearson BTEC Level 2 Award in Principles of Business Administration   601/5262/X 31 December 2023
Pearson BTEC Level 2 Certificate in Principles of Business Administration  601/5261/8  31 December 2023

Retirement of business qualifications

We would like advise centres that the following business related qualifications will expire without replacement as indicated below. Please ensure that any learner registrations are made by the final registration end date.

Qualification title Accreditation number Registration end date Certification end date
Pearson Edexcel Level 7 NVQ Diploma in Strategic Management and Leadership  601/3397/1 31 August 2020 31 August 2023
Pearson BTEC Level 3 Award in Principles of Management  601/5292/8 31 August 2020 31 August 2023
Pearson BTEC Level 3 Certificate in Principles of Management  601/5293/X 31 August 2020 31 August 2023
Pearson Edexcel Level 4 NVQ Diploma in Customer Service  601/3479/3 31 August 2020 31 August 2023
Pearson BTEC Entry Level Award in Customer Service (Entry 3)  601/5305/2 31 August 2020 31 August 2021
Pearson BTEC Entry Level Certificate in Customer Service (Entry 3)  601/5306/4 31 August 2020 31 August 2021
Pearson BTEC Level 2 Extended Certificate in Principles of Working in Customer Service  601/6889/4 31 August 2020 31 August 2022
Pearson BTEC Level 1 Certificate in Business Administration  601/3393/4 31 August 2020 31 August 2021
Pearson BTEC Entry Level Award in Principles of Business Administration (Entry 3) 601/5577/2 31 August 2020 31 August 2021
Pearson BTEC Entry Level Certificate in Principles of Business Administration (Entry 3) 601/5578/4 31 August 2020 31 August 2021
Pearson BTEC Level 2 Extended Certificate in Principles of Working in Business Administration  601/6890/0 31 August 2020 31 August 2022
Pearson BTEC Level 3 Award in Principles of Business Administration  601/5240/0 31 August 2020 31 August 2023
Pearson BTEC Level 3 Certificate in Principles of Business Administration  601/5241/2 31 August 2020 31 August 2023
Pearson Edexcel Level 3 Diploma in Enterprising Skills in a Business Environment 600/2964/X 31 August 2020 31 August 2023

Retirement of providing financial services qualifications

We would like to advise centres that the following providing financial services qualifications will expire without replacement as indicated below. Please ensure that any learner registrations are made by the final registration end date.

Qualification title             

Accreditation number             

Registration end date

Certification end date
Pearson Edexcel Level 2 Certificate in Providing Financial Services 600/1388/6 31 August 2020 31 August 2022 
Pearson Edexcel Level 3 Certificate in Providing Financial Services 600/1490/8 31 August 2020 31 August 2023 
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