SVQ and competence-based qualifications Customer Service (L6) - first teaching from 2011

  1. One or more of these qualifications has expired for new registrations. Please check the last registration date below.
Here, you'll find everything you need to study for or to teach our Edexcel Scottish Vocational Qualification (SVQ) in Customer Service at level 3 (SCQF level 6). This work-based qualification is aimed at learners who are responsible for the delivery of customer service, but who also have to monitor and develop the quality of customer service given, and who may be in charge of their own department or team.
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SVQ 3 in Customer Service at SCQF Level 6 logbook
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Qualification type:
Scottish Vocational Qualification (SVQ)
Qualification title:
SVQ 3 in Customer Service at SCQF Level 6
Level:
SCQF Level 6
Accreditation status:
Accredited
Programme ID:
Q5001334
APS code:
GC2W 23
Availability:
Scotland
First teaching:
2011
Last registration:
  • Thu Dec 31 00:00:00 UTC 2015
Final certification:
  • Tue Dec 31 00:00:00 UTC 2019
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