BTEC Specialist qualifications Principles of Hospitality Retail Outlet Management (L3)

  1. One or more of these qualifications has expired for new registrations. Please check the last registration date below.

Here you’ll find support for teaching and studying the Level 3 BTEC Specialist Certificate in Principles of Hospitality Retail Outlet Management. This qualification, accredited on the Qualifications and Credit Framework (QCF), helps boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for.

Units offered include giving customers a positive impression, supervision of operations in the hospitality industry, and dealing with payments.

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Specification

Specification

BTEC Level 3 Certificate in Principles of Hospitality Retail Outlet Management specification
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Qualification type:
BTEC Specialist qualification
Qualification title:
Pearson BTEC Level 3 Certificate in Principles of Hospitality Retail Outlet Management
Level:
Level 3
Accreditation status:
Accredited
Guided Learning Hours (GLH):
120
Qualification number (QN):
601/2487/8
Availability:
UK and international
First teaching:
2014
Review date:
  • Fri Sep 30 13:55:42 UTC 2016 ? This is the date by which we must have decided to extend, withdraw or replace a qualification.
Last registration:
  • Fri Sep 30 14:32:00 UTC 2016
Final certification:
  • Fri Sep 30 14:32:00 UTC 2016

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Studying this specification

If you’re a team leader or supervisor in a small retail outlet such as a railway platform kiosk or a coffee shop, who works independently without a manager on site, this qualification will help you to deliver good customer service, monitor stock levels and deal with customer queries. It focuses on supervising operations rather than people.

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