FAQs

The FAQs below provide brief answers to the most popular questions raised by customers about EDI moving to Pearson.

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If you have more specific questions, please go to Ask Pearson where our customer services team are available to help and support you.

The FAQs will be updated regularly, and we'll keep you informed through future updates. 

Knowledgebase

Knowledge Base

Find the answers to your questions about administering and delivering Pearson qualifications.

July 2014 Managing the transition from EDI to Pearson qualifications

June 2013 Update to Service

For more information on the Update to Service for Pearson and Pearson EDI centres, and for EDI centres, please download the FAQs.

May 2013 Contractual Arrangement for EDI Quality Advisers in 2013/14
For more information on the contractual arrangement for EDI Quality Advisers, please download the FAQs.

May 2013 Changes to account information for EDI customers

For more information on how the recent changes will be applied to future payment and account arrangements including invoicing and credit control, please download the FAQs.

April 2013 Change of awarding organisation name from Edexcel to Pearson

For more information on how the recent changes to our awarding organisation will be applied across Pearson and our products and services, including Edexcel and BTEC, please download the FAQs.