Quality Assurance

Overview of Quality Assurance

Quality assurance is a set of processes and procedures we have in place to ensure that students completing our qualifications are issued a fair grade based on their performance. 

We’ve put together a selection of guides to help you understand these processes for each our qualifications.

Read more

Quality assurance procedures are in place throughout every stage of the exam cycle from the recruitment and training of examiners through to issuing certificates.

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Quality assurance procedures are used to ensure all assessment is accurate, valid and meets national standards. For more information, see our Guide to Quality Assurance

You use quality assurance to: We use quality assurance to:
  • ensure that your managers, Internal Verifiers and assessors are standardised and supported. 
  • check that all centres are working to national standards
  • identify and provide support where it’s needed in order to safeguard certification
  • recognise and support good practice. 
You use quality assurance to: We use quality assurance to:
  • ensure that your managers, Internal Verifiers and assessors are standardised and supported. 
  • check that all centres are working to national standards
  • identify and provide support where it’s needed in order to safeguard certification
  • recognise and support good practice. 
  •  
You use quality assurance to: We use quality assurance to:
  • ensure that your managers, Internal Verifiers and assessors are standardised and supported. 
  • check that all centres are working to national standards
  • identify and provide support where it’s needed in order to safeguard certification
  • recognise and support good practice. 
  •  

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See the Functional Skills information on the OSCA (Online Support for Centre Assessors) page.

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For quality assurance guidance for ESOL QCF and NQF, see the Quality Assurance Handbooks in the course materials for ESOL.

Please refer to the Quality Assurance Guide for Skilled for Life.

You'll find the Core Skills Quality Assurance handbook in the course materials for each subject - for example, Core Skills Numeracy.

You'll find the Quality Assurance Handbook in the course materials for each subject - for example, Communication.

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