After listening to exams officers’ feedback, we’ve designed the Pearson Development Hub with you in mind. You can access bitesize on-demand modules based on your experience and the qualifications you deliver in your college or school.

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Need help with access? We’ve set up accounts for all exams officers, but it you have any questions about access, read our Pearson Development Hub guide

  • On-demand bitesize training. Modules take around 20 minutes and can be planned around your busy working day. They are interactive, with voiceover and system simulation, so you can practice processes before completing them live on our system. Pushed for time? You can pause and return to modules whenever you’re ready 
  • Credly accreditation. Keeping up to date with Pearson qualifications and training is an important role as an exams officer, and we want to recognise your commitment and professionalism. When you complete series of modules, we’ll award you with a Credly badge, a shareable digital credential.
  • All your training in one place. Book our popular monthly live events, watch recordings and access support all through the Pearson Development Hub. 

Our library of modules

BTEC

By the end of this module, you will know and understand:

  • what a BTEC qualification is and how it's structured
  • where to find key information and guidance
  • how to check your centre's programmes on Edexcel Online.

By the end of this module, you will know and understand:

  • why, when and how you register your BTEC learners
  • what information is required for learner registrations
  • when to use a top-up or transfer.

By the end of this module, you will know and understand:

  • the different types of BTEC external assessment
  • how to make and amend bookings for external assessments
  • what to check before you make external assessment bookings.

By the end of this module, you will know and understand:

  • what the cohort declaration term-time checkpoint is and how to complete it
  • how to amend learners' registration details, including estimated completion dates
  • how to process transfers and deletions
  • how to amend external assessment and onscreen test bookings.

By the end of this module, you will know and understand:

  • what a modified paper is
  • how to make an application for modified papers on PAAO
  • where to find key dates and deadlines
  • how to access past papers in modified formats.

By the end of this module, you will know and understand:

  • what an access arrangement is
  • what a reasonable adjustment is
  • how to apply for access arrangements on PAAO
  • where to find key dates and deadlines
  • common issues that can occur when submitting applications and how to avoid them.

By the end of this module, you will know and understand:

  • where to order stationery materials
  • what materials we will send you for any upcoming exams
  • what do do if you don't receive these materials.

This training module gives you an opportunity to understand question paper security and provides guidance on best practice following JCQ and Pearson guidelines when delivering series-based exams.

By the end of this module, you will know and understand:

  • how to install the POP Classroom (LAN) software
  • how to access and deliver your tests
  • how to upload responses back to Pearson
  • where to find further support.

By the end of this module, you will know and understand:

  • what software is needed for running online and offline tests
  • how to access and deliver your tests
  • how to upload responses back to Pearson
  • where to find further support.

Look out for the following modules coming to the Pearson Development Hub soon:

  • Invigilation reminders and guidance

We announce new modules in the Exams Officer Update. Sign up for the Exams Officer update if you don't already receive it.

General qualifications

By the end of this module, you will know and understand: 

  • how to make entries via Edexcel Online and via Electronic Data Interchange (EDI) 
  • where to find key dates and deadlines 
  • how to find entry codes
  • how to find and understand fees and late fees.

By the end of this module, you will know and understand: 

  • what a modified paper is
  • how to make an application for modified papers
  • what happens once you've made your application
  • when you should receive your modified papers
  • key dates and deadlines
  • where to find past papers in modified formats
  • common issues when making applications and how to avoid them.

By the end of this module, you will know and understand: 

  • what an access arrangement is
  • what a reasonable adjustment is 
  • how to make an application for access arrangements
  • key dates and deadlines
  • common issues when making applications and how to avoid them.

By the end of this module, you will know and understand:

  • how to make amendments to learner details, tiers & option codes
  • where to find key dates and deadlines
  • how to make withdrawals 
  • how to transfer entries
  • how to check candidate/qualification eligibility.
Look out for the following modules coming to the Pearson Development Hub soon:
  • Non-examined assessments (NEAs)

We announce new modules in the Exams Officer Update. Sign up for the Exams Officer update if you don't already receive it.

International only

By the end of this module, you will know and understand: 

  • the general qualifications we offer internationally
  • the exam timeline
  • exam-related acronyms
  • how to use Edexcel Online
  • how to manage Edexcel Online accounts and security
  • key dates and how to find them
  • how to use our Pearson Qualifications website
  • how to access further support.

By the end of this module, you will know and understand: 

  • how to make entries via Edexcel Online and via Electronic Data Interchange (EDI) 
  • where to find key dates and deadlines 
  • how to find entry codes 
  • how to find fees and late fees.

By the end of this module, you will know and understand: 

  • what a modified paper is
  • how to make an application for modified papers
  • what happens once you’ve made your application
  • when you should receive your papers
  • key dates and deadlines
  • where to locate past papers in modified versions
  • common issues and how to avoid them.

What is Credly?

Credly badges are verified, shareable digital credentials. Credly badges are issued directly to you and will move with you if you change roles or centres. We are currently issuing a Credly badge for exams officers completing our Essential BTEC series of modules.

Credly logo

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Contact us

If you need to talk to us about your own college or school’s training needs for exams officers, you can email us at eotraining@pearson.com.