Business skills guidance and support

Our new business skills BTEC and NVQ qualifications contain onscreen external assessments delivered on our Pearson Onscreen Platform (POP). Find the support you need to administer these qualifications here.

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What are the new business skills qualifications?

The support here is for the following qualifications:

Qualification Title QAN
Pearson BTEC Level 1 Certificate in Business Administration (QCF)  601/3393/4 
Pearson BTEC Level 2 Diploma in Business Administration (QCF)* 

601/3405/7 
Pearson BTEC Level 3 Diploma in Business Administration (QCF)*  601/3406/9 
Pearson Edexcel Level 4 NVQ Diploma in Business Administration (QCF)* 601/3425/2 
Pearson BTEC Level 4 Diploma in Business Administration* 601/3499/9
Pearson BTEC Level 4 Extended Diploma in Business Administration* 601/3594/3

* included within the respective Apprenticeship Framework of 1 September 2014 

Qualification Title QAN 
Pearson BTEC Level 1 Certificate in Customer Service (QCF) 601/3392/2 
Pearson BTEC Level 2 Diploma in Customer Service (QCF)*  601/3424/0 
Pearson BTEC Level 3 Diploma in Customer Service (QCF)*  601/3478/1 
Pearson Edexcel Level 4 NVQ Diploma in Customer Service (QCF)  601/3479/3

* included within the respective Apprenticeship Framework of 1 September 2014 

Qualification Title QAN 
Pearson BTEC Level 2 Diploma in Team Leading (QCF)* 601/3430/6
Pearson BTEC Level 3 Diploma in Management (QCF)*  601/3396/X 
Pearson Edexcel Level 4 NVQ Diploma in Management (QCF)*  601/3401/X  
Pearson BTEC Level 4 Diploma in Management and Leadership (QCF)*  601/3500/1  
Pearson Edexcel Level 5 NVQ Diploma in Management and Leadership (QCF)*  601/3402/1  
Pearson BTEC Level 5 Award in Management and Leadership (QCF)  601/3798/8  
Pearson BTEC Level 5 Certificate in Management and Leadership (QCF)  601/3803/8  
Pearson BTEC Level 5 Diploma in Management and Leadership (QCF)*  601/3596/7 
Pearson Edexcel Level 7 NVQ Diploma in Strategic Management and Leadership (QCF)  601/3397/1

* included within the respective Apprenticeship Framework of 1 September 2014 

Guidance and forms

See our support guides for help with registering learners, booking onscreen tests, installing/upgrading the POP software, claiming for certificates and receiving results.

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