SVQ and competence-based qualifications Customer Service (L8)

Here, you'll find everything you need to study for or to teach our Edexcel Scottish Vocational Qualification (SVQ) in Customer Service at level 4 (SCQF level 8). This work-based qualification is aimed at learners who work in, or want to work in, customer service management roles, such as client services manager, communications manager, customer operations manager, and service delivery manager.